Hotel vicino a Sovereign Village Mall - Portmore

“I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

“The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.”

“The property was clean The house keeper was curious and helpful. The property is more like a bed and breakfast place in my opinion. It gives a homey vibe. I felt safe there. The breakfast was ok. Most mornings items on the menu were not available the shared living space was very hot. The shower area had a funny smell. Overall I enjoyed my stay there”

“The accommodation was spacious, exceptionally clean, and very comfortable. The staff provided clear, detailed instructions, making the check-in process smooth and easy. I especially appreciated the comfortable bed, soft pillows, and fresh-smelling linen, which made the stay feel very welcoming. One small suggestion would be to have complimentary coffee or tea readily available, though I was informed that this could have been provided had I reached out. Overall, I had a very positive experience...

“Yes, everything was great ”

“Theirs nothing to be disliked every thing was good Staff very professional respectful Excellent service the moment I came back home to New York I was telling my Friends and families about their my grandson said to me grandma please come back for his birthday next year and take him back there that was part of my treat coming down to Jamaica 🇯🇲 and having my 3 grandchildren’s staying with me into a nice clean place and they leave from their to their graduations Again thanks very much for the...

“Dated but good hotel”

“What a wonderful stay I had! The apt was well kept and tidy with lots of natural light. The rooms were nice and cool. I was really pleased with the staff and the whole process. They made it really easy for me. Thanks again!”

“I loved everything about it! It's peaceful, quiet, friendly staff who leave you alone and don't bother you about anything, normal amenities like tea, bottles of cold water and snacks. If you get the 2nd floor I think you would have a very nice view as well. Also I'm a single female traveler from abroad The rooms are safe and you can bolt lock them from inside. The AC is kicking. Loved my stay and will be back soon.”

“Enjoyed my time there even though we we'd leave in the early morning and return late night. I wish the bed was bigger and that the TV worked. If was difficult for two normal sizes adults to sleep on what felt like a slightly larger than a twin size bed.”

“Welcoming staff, amazing property. The best stay!”

“Breakfast is the best at Terra Nova. The air conditioning in the room was not working. The need to really maintain the appliances.”