It seems to me that these reviewers are talking about a different apt. I am 70 and my husband is 80 and we find the few steps to the entrance of the apt absolutely nothing. Our reviewers did not appear disabled. But maybe they were. The apt is beautiful and receives 5 star reviews regularly. Everyone wants beds that are firm and everyone thinks the beds here are very comfortable. It maybe that the reason our reviewers found the beds uncomfortable is the same reason they found the few easy steps challenging : they may be suffering from some sort of disability. There is a neighbor who smokes, a horrible habit that we don’t like. Had our reviewers told us that his smoke was pervading the 2 large open air terraces and the large interior of the apt (never before), we would have asked him kindly to refrain from smoking in certain areas, which he would have done! The private parking or public parking is 5 minutes walk or via moving walkway on the travellator. Perhaps our reviewers would prefer Spoleto to be a city with traffic? However, in a pedestrian city, with a free of charge travellator, it’s obvious that you cannot park your car outside the apt. This is the whole point of a traffic free city. Had our reviewers asked for ice cube trays, we would have provided them instantly, The coffee pot is a traditional Italian espresso coffee pot. Authentic! As for the negative comments on the furniture, I think our reviewers are scraping the barrel looking for things to criticize. Such a pity that they didn’t rave about the sensational panoramic views from both large terraces, the beautiful bathrooms, the spaciousness of this glamorous apt and the further views of Spoleto from the large windows in the very large living/dining room. We offer about 17 central Spoleto apt and we are the largest provider of villas, apts and pool properties in Umbria. We work very hard to offer fabulous holidays for our guests. We offer many activities from chef at your apt or villa to truffle hunting, wine and olive oil tastings as well as dining at the chef’s own home. We also include in the rate, free use of our private Villa Marianna pool - we can easily arrange transport for those without a car - train station is only 20 mins away. We love appreciative guests and offer discounted rates to those who wish to return and whom we welcome back. We also offer discounted rates to the friends and family of Welcome returnees. I would ask these reviewers not to contact us again.

Hello Laurent, Thank you for your kind words. You are the perfect guests! As for the rate, it’s expensive because of the additional commission rate you pay to HA to safeguard your money. We also pay a hefty commission rate! It is less expensive to book outside of high season. Saluti, Norma