Valutazioni basate su 365 recensioni verificate

3,1 su 5
55% degli ospiti consiglia questa struttura
3,4 Pulizia della camera
3,4 Servizio e personale
3,2 Comfort in camera
3,1 Condizioni dell’hotel
Recensioni verificate di Expedia
2 su 5
di un viaggiatore verificato da US

Data di pubblicazione: 24-nov-2016
Our experience was bad. Overflowing toilet, bed full of holes everywhere because of reckless smoking by the past guests, indifferent staff members.
Commenti Hotel
29-nov-2016 di Janak, Hotel
Dear guest, We are sorry to hear about your recent experience while staying at our hotel. We aim to provide best experience to our guests. We will use your feedback and improve our service to serve you better in future. Thanks
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da seattle

Close to airport

Data di pubblicazione: 21-nov-2016
Lots of improvement since the last time I stayed there my only problem was the door key had to change it twice I stayed 5 days
1 su 5
di un viaggiatore verificato

Never again

Data di pubblicazione: 24-ott-2016 su Hotels
This hotel was terrible for the price. It is very outdated, the dressers in the room were broke down and old. The carpet was dirty, the hallway smelled, the carpet in the hallway looked like it hadn't been vacuumed in a very long time. The beds were ok but probably could use new mattresses. The toilet didn't flush properly and the water pressure from the shower was slim to none, there was more water coming out of the faucet. I visit St. Louis frequently and I will never choose the hotel again.
Commenti Hotel
20-nov-2016 di General Manager, Hotel
Dear guest, We are very sorry to hear about your experience while staying at our hotel. We always aim to provide best service to our guests. We will inform staff about this feedback immediately and take necessary actions. We hope we can regain your trust in future. Thanks Chintan
2 su 5
di un viaggiatore verificato da US

Data di pubblicazione: 24-ott-2016
Old hotel with old beds. Old carpet. Breakfast not good
Commenti Hotel
20-nov-2016 di Chintan, Hotel
Dear guest, We are sorry to hear about your recent experience while staying at our hotel. We aim to provide best experience to our guests. We will use your feedback in our management meetings so that we can improve our service to serve you better in future. Thanks
1 su 5
di un viaggiatore verificato

Data di pubblicazione: 17-ott-2016 su Hotels
It was horrible. Got a non smoking room that smelled like smoke the entire morning. Who puts a non smoking room in the middle of an entire smoking hall. Jesus.
Commenti Hotel
20-nov-2016 di General Manager, Hotel
Dear guest We are very sorry to hear about your experience staying at our hotel. We are very serious about keeping our non-smoking rooms smoke free. We will inform our staff about this issue immediately and take necessary actions. We hope we can regain your trust in future. Thanks Chintan
1 su 5
di un viaggiatore verificato

Beware of the Jacuzzi room!

Data di pubblicazione: 11-ott-2016
Food all over the floor. There was chocolate balls that we kept stepping in everywhere. The Jacuzzi had not been cleaned. We filled it up and stepped in. When we stood up we were horrified to see that we were covered in a brown dirty residue. I do not recommend this hotel to anyone.
Commenti Hotel
14-ott-2016 di Chintan, Hotel
Dear guest, Thank you for your review. We are very sorry to hear about your experience during your stay with us. We will pass your feedback to our housekeeping team immediately and we will make sure it does not happen to our future guests. We hope we can regain your trust in future.
3 su 5
di un viaggiatore verificato

Good A/C

Data di pubblicazione: 10-ott-2016 su Hotels
Draw was broke on dresser. Just looked bad. Beds slept well though.
Commenti Hotel
14-ott-2016 di General Manager, Hotel
Dear guest, Thank you for your review, we are glad you enjoyed your sleep during your stay. We are sorry about the issues you found in the room, we aim to provide great quality of rooms and service to our guests. We will address this to our maintenance team immediately. Thanks
4 su 5
di un viaggiatore verificato

Komfortabelt

Data di pubblicazione: 9-ott-2016 su Hotels
Fin udgangspunkt mht udflugt til downtown. Godt hotel
Commenti Hotel
14-ott-2016 di General Manager, Hotel
Dear guest, Thank you for your positive review. We are glad you found our location convenient to reach downtown. We hope to see you next time you visit St Louis.
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 4-ott-2016
Overall the hotel was good. My only complaint is never enough towels.
Commenti Hotel
14-ott-2016 di Chintan, Hotel
Dear guest, Thank you for your feedback. We are glad you enjoyed your stay with us. Please leave a comment on the reservation about extra towels or notify us at the front desk and we will be more than happy to provide you with more towels.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 3-ott-2016 su Hotels
Ok hotel, little run down, thin walls. Close to airport, lots of chain restaurants in area.
Commenti Hotel
14-ott-2016 di General Manager, Hotel
Dear guest, Thank you for leaving us a review. We are glad you find our location convenient. We will work on the issues you described so we can further improve our services for our future guests. Thank you, Chintan.