Valutazioni basate su 394 recensioni verificate

3,0 su 5
54% degli ospiti consiglia questa struttura
3,3 Pulizia della camera
3,3 Servizio e personale
3,2 Comfort in camera
3,0 Condizioni dell’hotel
Recensioni verificate di Expedia
3 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Italy

very good, quite cheap.

Data di pubblicazione: 4-lug-2014
Pro: excellent staff.
Contro: breakfast.
Good price and good place for a night. Very gentle and avaliable staff. Not good breakfast (only continental food). Perfect for a night with family. Near various restaurants and markets.
4 su 5
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di un viaggiatore verificato

Nice motel close to St. Louis Opera

Data di pubblicazione: 3-lug-2017
This is a nice motel to stay at if you are attending St. Louis Opera performances.
Commenti Hotel
12-lug-2017 di Management, Hotel
We thank you for staying at super8 and for the feedback.We hope to see you in future.
4 su 5
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di un viaggiatore verificato da Las Vegas, NV

Close to the airport

Data di pubblicazione: 27-giu-2017
Pro: Helpful staff, free continental breakfast, decent location, good value for the low price.
Contro: Breakfast could use some simple cheese, meat or egg options, and another fruit besides the apples. Also, cutting breakfast off at 9:00 am is early.
Posizione: Most attractions are within 20 minutes. Airport is ten minutes.
Hotel was well located for me, there was a small market next door, and lots of parking. Room was simple, but comfortable enough.
Commenti Hotel
29-giu-2017 di Janak, Hotel
Dear Jin, We thank you for choosing super8 for your nightly stay. We also appreciate you for taking time and giving us a great feedback. We will discuses your input during our management meetings so we can provide better service to all of our guests. We thank you once again for staying with us and hope to see you once again.
2 su 5
di un viaggiatore verificato da San Antonio, Tx

Bed bugs 2017

Data di pubblicazione: 8-giu-2017
Pro: the free breakfast & Cable
Contro: get rid of the carpet put down towel, get rid of the mattress or treat the mattresses with Lysol spray as a part of housekeeping dutys
Posizione: Hwy 170 was close and many restaurants.
the room that I got was downstairs, when I first entered the room I should have left because the carpet had permanent stains in it, that's normally a bad sign. I chose the first bed, the TV was unplugged but I didn't know that, so end up calling the manager, the clock on the nightstand didn't work. my first night I slept like a baby, air condition was great, got up next day and prepared for the funeral, that evening I noticed 3 tiny bits on both arms, but thought it was mosquito bites, after funeral I went out dancing until midnight, got back to the hotel showered and got back into the bed. by that morning I had additional tiny bites a total of 8 some on my thigh, some on my neck and on the other arm. when I checked out I told the lady that something bit me up, but she didn't do anything about it, I had paid in advance. I itched for the entire next week, especially on my neck where it looked like I had a hicky. The need to get rid of that bed its full of bedbugs, WoW I feel so violated.
Commenti Hotel
13-ago-2017 di Management, Hotel
Thank you for choosing super8. We appreciate you for taking time and giving us a feedback. We will pass your concern to our management staff as we always want to improve our service. We hope to see you again.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 14-mag-2017 su Hotels
Commenti Hotel
26-mag-2017 di Chintan, Hotel
Thank you for staying at super 8 and for a feedback. we look forward to see you again.
1 su 5
di Vinay

Data di pubblicazione: 25-apr-2017 su Hotels
The Washroom Door Lock is not working and there were bugs on the bed.
Commenti Hotel
28-apr-2017 di Chintan, Hotel
Dear vinay, We thank you for the feedback and we will look in to the issues you mentioned and take actions accordingly. We hope to see you again!
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 23-apr-2017
Pro: The bed was really nice and the room in general but I really liked the fact that there was a ceiling fan in the room. Was nice to have at night.
Contro: My only real complaint is the parking lot. Is on a hill and only one entrance, kind of hard to get into.
Posizione: Was located on a large commercial road and wasn't hard to access things to do and the highway as well.
Super comfortable bed, really friendly staff, good breakfast in the morning.
Commenti Hotel
25-apr-2017 di management , Hotel
Thank you so much for giving us a positive feedback. We will be looking forward to have you with us once again!
1 su 5
di un viaggiatore verificato

DISGUSTING

Data di pubblicazione: 22-apr-2017 su Orbitz
Left after my first night because the hotel was so dirty. Never stay here!
Commenti Hotel
25-apr-2017 di management , Hotel
We are extremely sorry to hear about your experience with us. We would like you to give us another chance as we take care of our rooms and service very seriously. We hope to see you again!
1 su 5
di un viaggiatore verificato da California

A newer hotel in very poor condition

Data di pubblicazione: 13-apr-2017
This hotel was so bad I would not stay in it I cancelled my reservations when I saw the condition it was in and went to another hotel.
Commenti Hotel
19-apr-2017 di management , Hotel
Thank you for the feedback and we hope that you give us another chance as we always aim to improve. We apologize for any inconvenience we caused you.
1 su 5
di Jarrod

Hotel was a flat out disgrace to their franchise

Data di pubblicazione: 4-apr-2017 su Hotels
On my last night being there after getting off work late my key would not work in my room. I went to the front desk to get a key and was instantly verbally attacked by by one of elder family members that runs this hotel. When I asked for my key to be fixed he told me No. I asked but why? I'm still booked here. He yelled at me and said I was not able to stay at his hotel any longer. I asked him what is going on I don't don't understand. He yelled at me and told me no again. I asked him well where's all my belongings. He told me he would call the police and they would give them to me. Once again I repeated I do not understand what is going on. He walked away without saying anything. 5 minutes later he brings his son out who is also angry with me and begins to yell that I was not allowed in their hotel. I repeated to him please tell me what is going on. He picked up the phone and begin to call the police. At which this time I was more than happy to see. The older man told me I had 6 people staying in my room and the police were coming to see me. I explained to him that you have to be confused I've been here for 6 days by myself I've met every member of your family. The younger gentlemen starting talking on the phone with the police, As I pleaded my case. Finally the older guy stops yelling and asks me is my room 215 or 115? I said your kidding right? I've been in 115 for 6 days, directly across from their family living area. The older gentleman grabbed a new key no sorry, rude.
Commenti Hotel
9-apr-2017 di Chintan, Hotel
Dear Jarrod, We are extremely sorry for the unfortunate experience. Due to security and safety reasons, we asked you the information before renewing your room key . If we offended you in any way , my staff and I once again apologies for the misunderstanding. Management