Facciata della struttura

Recensioni per Carlton Hotel St Moritz

5 out of 5
Carlton Hotel St Moritz
Via Johannes Badrutt 11, St. Moritz, GR

Recensioni

10

Eccezionale

Valutazione di 10 - Eccellente. 35 su 36 recensioni" "
Valutazione di 8 - Buono. 1 su 36 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 36 recensioni" "
Valutazione di 4 - Scarso. 0 su 36 recensioni" "
Valutazione di 2 - Terribile. 0 su 36 recensioni" "

10/10

Pulizia

10/10

Personale e servizio

10/10

Servizi

10/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Xavier

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Lola, Forest Hills

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Soggiorno di 2 notti a gennaio 2024
Risposta di Stephanie & Michael Lehnort, Management, il giorno 9 mar 2024
Thank you dear Lola for the wonderful feedback.We are always delighted when our guests feel so comfortable with us. We are very happy to share this message with our team and are already looking forward to your next stay with us.Sincerely

10/10 Eccellente

oscar

Soggiorno di 4 notti a gennaio 2024
Risposta di Stephanie & Michael Lehnort, Management, il giorno 9 mar 2024
Dear Oscarthank you very much for your positive review.We are always delighted when our guests feel so comfortable with us. We are already looking forward to your next stay with us.Sincerely

10/10 Eccellente

Chris

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A for service, what a great hotel!
Soggiorno di 1 notte a dicembre 2023
Risposta di Stephanie & Michael Lehnort, Management, il giorno 13 gen 2024
Dear Chris,Thank you for your extremely positive feedback about our hotel! We are very pleased to hear that you were so satisfied with our service and enjoyed your stay with us.We attach great importance to offering our guests an unforgettable stay and it is always a pleasure to hear that we have been able to live up to this claim.Your words of praise are a great motivation for our entire team to continue to provide first-class service. We hope to welcome you back soon and will be happy to help you at any time.Thank you again for your kind words!With kind regards,

10/10 Eccellente

tania

Soggiorno di 4 notti a febbraio 2023
Risposta di Stephanie & Michael Lehnort, Management, il giorno 11 mar 2023
Dear "Tania"Thank you very much for your great feedback. It's wonderful to see that you enjoyed your stay that much with us.We would be very happy to welcome you again soon.Kind regards

10/10 Eccellente

K

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exceptional in every way!
It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Soggiorno di 3 notti a gennaio 2023
Risposta di Stephanie & Michael Lehnort, Management, il giorno 11 mar 2023
We are really pleased that you enjoyed your stay with us and our service so much and are very happy to share this with our team. We would be very happy to welcome you again soon.Kind regards

10/10 Eccellente

Abdullah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 2 notti a febbraio 2022
Risposta di Stephanie & Michael Lehnort, Management, il giorno 15 feb 2022
Thank you Mr. Abdullah, great to hear, that you enjoyed your stay with us. We hope to welcome you back soon again. Kind regards

10/10 Eccellente

Özcan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Schönste Hotel in St.Moritz. Sehr Freundliche Personal.
Soggiorno di 1 notte a dicembre 2021
Risposta di Stephanie & Michael Lehnort, Direktion, il giorno 18 dic 2021
Liebe/r Özcan vielen Dank für Ihre hervorragende Bewertung. Es freut uns immer sehr, wenn sich unsere Gäste bei uns so wohl fühlen. Wir werden Ihr Feedback sehr gerne intern weiterleiten und hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse und frohe Weihnachten

10/10 Eccellente

Ilona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Greta
Wspaniałe,cudowne miejsce warte polecenia
Soggiorno di 3 notti a febbraio 2020
Risposta di Carlton Hotel St. Moritz, il giorno 25 feb 2020
Dear Greta, Thank you very much for your kind feedback. We are very happy that you have enjoyed your stay. Looking forward to welcoming you back in future. Yours sincerely, Philippe D. Clarinval

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Great stay. Great service.
Soggiorno di 3 notti a febbraio 2020
Risposta di Alisa, il giorno 24 feb 2020
Thanks a lot!

10/10 Eccellente

Lin, MD

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Soggiorno di 4 notti a febbraio 2020
Risposta di Carlton Hotel St. Moritz, il giorno 19 feb 2020
Dear Lin, Thank you very much for taking the time to give us feedback about your recent stay at the Carlton Hotel St. Moritz. I am truly glad about this wonderful experience that each and everyone created for you. It will be our great pleasure to welcoming you back in future to create more memorable moments that will enrich your life. Until then, wishing you all the best. Yours sincerely, Philippe D. Clarinval General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2020
Risposta di Carlton Hotel St. Moritz, il giorno 19 feb 2020
Dear Guest, Thank you very much for your 5/5 rating. Looking forward to welcoming you back in future. Kind regards, Philippe D. Clarinval General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Soggiorno di 2 notti a dicembre 2019
Risposta di Alisa, il giorno 23 dic 2019
Dear Sir or Madam, Thank you very much for your wonderful and motivating review about your stay at the Carlton Hotel St. Moritz. We are happy to share your words with the entire team, who will all be happy to welcoming you back in future. If you wish to share your experience with other guests as well, we will be glad to find your feedback also on tripadvisor. For any future bookings, please do not hesitate to contact us anytime, we will be honored welcoming you back to your new favorite hotel. Merry Christmas and a Happy New Year.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2019

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a febbraio 2019

10/10 Eccellente

mja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Soggiorno di 5 notti a gennaio 2019
Risposta di P. Clarinval, General Manager , il giorno 4 feb 2019
Dear Mja Thank you so much for staying at Carlton Hotel and especially for taking to time to write these lovely words for us. What an amazing review! We are very happy to read that you enjoyed your time in St. Moritz and it makes us very proud and impressed to read your wonderful feedback of our services, as well as our staff members. 
We will share your words with the entire team and are looking forward to pampering you again soon! Wishing you all the very best in the meantime.  Kind regards from sunny St. Moritz Philippe Clarinval and the entire Carlton team

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 5 notti a gennaio 2019
Risposta di P. Clarinval, General Manager , il giorno 4 feb 2019
Dear guest Thank you very much for staying at Carlton Hotel - St. Moritz and for sharing this great review with us. We are very happy that you enjoyed your vacation to the fullest. We are looking forward to welcoming you again soon! Kind Regards from sunny St. Moritz Philippe Clarinval and the entire Carlton team

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 5 notti a gennaio 2019
Risposta di P. Clarinval, General Manager, il giorno 4 feb 2019
Dear guest Thank you very much for staying at Carlton Hotel - St. Moritz and for sharing this great review with us. We are very happy that you enjoyed your vacation to the fullest. We are looking forward to welcoming you again soon! Kind Regards from sunny St. Moritz Philippe Clarinval and the entire Carlton team

10/10 Eccellente

GIRIK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a dicembre 2018
Risposta di Philippe Clarinval - General Manager, il giorno 26 dic 2018
Dear GIRIK Thank you so much for staying at Carlton Hotel St. Moritz and especially for taking the time to share your experience with us. It makes us very proud and impressed to read your wonderful review of our hotel and your stay. It is our highest priority to make our guests feel welcome from the very first second and to make their stay the most memorable and perfect one. We are more than happy that you enjoyed your time in St. Moritz to the fullest and looking forward to welcoming you again soon. In the meantime we wish you all the best. Kind regards from sunny St. Moritz Philippe Clarinval and the entire Carlton team info@carlton-stmoritz.ch +41 81 836 7000

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfection!
The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Soggiorno di 2 notti a dicembre 2018
Risposta di Philippe Clarinval - General Manager, il giorno 26 dic 2018
Dear Anonymus Thank you so much for staying at Carlton Hotel St. Moritz and especially for taking the time to write these lovely words for us. What an amazing review! We are more than happy that you enjoyed your stay to the fullest. We will share your feedback with the entire team and are looking forward to welcoming you back soon. In the meantime we wish you all the best. Kind regards from sunny St. Moritz Philippe Clarinval and the entire Carlton team info@carlton-stmoritz.ch +41 81 836 7000

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr empfehlenswert! Super Hotel und top servic. Ist immer wieder ein besuch wert
Soggiorno di 1 notte a dicembre 2018
Risposta di Philippe Clarinval - General Manager, il giorno 21 dic 2018
Sehr geehrte/r Anonymus Herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt im Carlton geniessen konnten. Wir hoffen, dass wir Sie bald wieder im Carlton Hotel begrüssen dürfen und wünschen in der Zwischenzeit alles Gute. Beste Grüsse aus dem sonnigen St. Moritz Philippe Clarinval mit dem gesamten Carlton Team

8/10 Buono

Silvia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent
A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!
Risposta di Carlton Hotel St. Moritz , il giorno 11 apr 2018
Dear Silvia Thank you so much for sharing this amazing review with us! We truly enjoyed reading your description and feel very happy that you loved Carlton Hotel and had the most perfect stay. Seeing our guests as happy and satisfied as you is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at Carlton Hotel from the very first second and our whole team strives to make your stay perfect. Thank you for your kind words! We are looking forward to welcoming you again next winter season 2018/ 2019. Kind Regards from snowy St. Moritz Philippe Clarinval and the entire Carlton team

10/10 Eccellente

Fabian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2018
Risposta di General Manager, Carlton Hotel St. Moritz , il giorno 13 mar 2018
Thank you for this great review! We appreciate it very. All the best from snowy St. Moritz. Philippe Clarinval and the entire Carlton team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect location
The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Soggiorno di 3 notti a marzo 2018
Risposta di General Manager, Carlton Hotel St. Moritz , il giorno 13 mar 2018
Dear guest Thank you very much for staying at Carlton Hotel St. Moritz and for sharing this great review with us and especially for taking time to write these lovely words for us. We are very happy that you enjoyed your vacation to the fullest. It is a perfect reward for our daily work to hear that our guests had a great time at the Carlton Hotel. We will absolutely share your praise with our entire team and are looking forward to having you again soon! Kind Regards from snowy St. Moritz Philippe Clarinval and the entire Carlton team

10/10 Eccellente

Andrew, Los Angeles, CA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Skiing Resort in Europe
Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Soggiorno di 3 notti a dicembre 2017

10/10 Eccellente

xiying

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything is wonderful. Unforgettable experience!

10/10 Eccellente

Shadi, Dubai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing Stay in St Moritz
Amazing hotel with lot of activities around

10/10 Eccellente

Desire, Zwijndrecht

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Top
Geweldig!

10/10 Eccellente

SOHO

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Perfekte Erholung
Ein wunderbares Hotel! Erstklassig in allen Bereichen - sensationeller Service - erstklassiges Personal und ausgezeichnete Küche!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di DBachofen, il giorno 20 giu 2014
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominic Bachofen General Manager

10/10 Eccellente

T, Brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic hotel for a little luxury
This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred. The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
Risposta di DBachofen, il giorno 21 giu 2014
Dear Guest, Thank you for the great review of our hotel and the 6 stars! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz Sincerely, Dominic Bachofen General Manager

10/10 Eccellente

Serena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best of the best
Love the hotel when the moment we walk in, the best service. Beautiful room with wonderful lake view and warm welcome make our St Moritz trip memorable. Highly recommended!!!
Risposta di DBachofen, il giorno 20 giu 2014
Dear Guest, Thank you for the great review of our hotel and the recommendation! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz. Sincerely, Dominic Bachofen General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastisk oplevelse
Et af de bedste hoteller, vi nogensinde har boet på. Service, personale, beliggenhed, mad - alt var i top. Vi glæder os allerede til at komme tilbage.
Risposta di DBachofen, il giorno 20 giu 2014
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in St. Moritz soon. Sincerely, Dominic Bachofen General Manager

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Service und Aufmerksamkeit des Personal war ausgezeichnet. Das Hotel ist kinderfreundlich und stellt jegliche Infrastruktur zur Verfuegung (incl. Wickeltisch und Kinderbett).
Risposta di DBachofen, il giorno 20 giu 2014
Lieber Gast, Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie und Ihre Kinder bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus St. Moritz Dominic Bachofen General Manager

10/10 Eccellente

Junges Paar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Einfach nur Traumhaft!!
einfach nur fantastisch. alles!!!
Risposta di DBachofen, il giorno 20 giu 2014
Lieber Gast, Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus St. Moritz Dominic Bachofen General Manager