ApartHotel a Stazione della metro di South Ruislip

"At checkin they couldnt find my booking. Then they said expedia had already charged for the room and didnt want to provide a receipt. Then i showed the notification from the credit card that the hotel actually charged me. Only after 15 minutes they undestrood. I requested a quiet room, and regardless of my request they assigned me a very noisy room just close to the elevator and with runway view, that means a lot of noise from the departing aircraft.why they dont soundproof the window??? At dinner the clerk said that delivery of food to the room was complimentary, while actually they charge 4£ The shuttle bus to the airport costs 6 pounds and takes 40 minutes to terminal 5. In the room they dont offer even a small complimentary bottle of water"

"Hotel bello e elegante in ottima posizione rispetto all’aeroporto. Personale cortese e ottimo anche il ristorante! "

"The hotel is as good as it was pre COVID, the staff are excellent and the service on offer is exactly what you want for a 4* nothing pretentious just honest down to earth good service, breakfast is perfect and the location is spot on. It is and will be my go to place whenever travelling to London Heathrow "

"Hotel accogliente, servizi più che adeguati. Abbastanza lontano dal centro e non vicino a una fermata della metro."

"Alla reception il ragazzo pareva lavorasse per un altro albergo. Nn era in grado di fornire info e passava il suo tempo a chiacchierare con due amici. Anche altri ospiti hanno dovuto chiamare perché nn era al suo posto. In camera i mobili erano rotti e la cassaforte nn funzionava. Nn hanno nemmeno rifornito lo shampoo e il bagnoschiuma "

"Tje hotel is a little bit old. Rooms are tiny and it's not very cleaned. Bar and restaurant are ok, "

"carini e coccolosi"

"All ok, a bit noisy from airport "

"Hotel staff non particolarmente friendy e helpful. Pulizia delle camere e aree pubbliche appena sufficienti"