Hotel vicino a Stevenson Lake - Grand Rapids

“Ottimo rapporto qualita/prezzo. Struttura quasi nuova. Personale attento e gentile. ”

“The room was nicer than in the pictures. Staff was very friendly and helpful!!”

“Very clean and friendly staff.”

“Ample parking. Tina was amazing, very nice.”

“No trash cans in the room? Not sure why. Tv would not work says no WiFi and not channels for signal. Tried to call the main office with no answer. All WiFi networks were locked. Google says this place is permanently closed so that’s also weird. Overall room was clean but definitely looked like they were still remodeling. No dishes but stove and everything in room also weird usually when we stay anywhere with a stove there’s at least plates and silverware. ”

“The stuff at the desk was very rude. I wouldn't stay there again.”

“Breakfast typical not great. ”

“Comfy bed and clean. Nice place!”

“Al mio arrivo la struttura non ha trovato la mia prenotazione. L'impiegata alla reception è stata molto cortese e gentile nell'offrire tutto il suo supporto ma alla fine ho dovuto effettuare, tramite expedia, una nuova prenotazzione con prezzo notevolmente maggiorato. La zona reception e la zona breakfast è in completa ristrutturazione, come segnalato dalla strttura alla prenotazione, ma la reception sembrava un piccolo campo profughi così come la sala colazione ricavata in una piccola stanza...

“Good stuff ”

“It wasn’t horrible, but it was far from great. The rooms were unkept. Surfaces not wiped completely, some weird liquid stain on the wall by the bed & floors that were definitely not mopped, maybe(??) swept… The restaurant being closed was pretty disappointing, especially since breakfast is supposed to be included in the stay, if I’m not mistaken. A heads up during booking would have been greatly appreciated. Either way, a little less focus on the “already gorgeous” (as stated by an employee)...

“During our stay, we had marijuana pumping through the vent into our room. This was super disturbing and really strong. I went to the front desk and they were spraying febreeze in the air on their floor to neutralize the smell. It was so bad on our floor. They gave me febreeze to spray in our room and said I’m over it. Take it! It continued to smell in our hallway the following day. Nothing was done to compensate for this horrible experience!”

“I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...

“The entire hotel looked and smelled clean. The breakfast was great. ”

“We had a clean room and extra amenities! The pool and hot tub was awesome! We arrived a little late to breakfast. It's 6am-9am, we got there at 8:45. There was still food everywhere and they were still restocking it until 9am! Great hotel, good prices!”

“buona struttura, personale professionale, parcheggio comodo”

“Excellent location and clean room. Staff are nice.”

“Very nice ”