Hotel a Summerstown

“In the morning there was a plumbing issue, resulting in the water being shut off in our room. When brought to the staffs attention, they quickly got us another room to use as a bathroom not requiring us to move. Essentially we had two rooms for the morning.”

“Siamo tornati in questo hotel visto che era in strada per andare a Toronto, c'eravamo già stati all'andata verso Quebec City. La struttura è carina, in un quartiere tranquillissimo e silenzioso. All'arrivo la camera assegnata aveva un cattivo odore pertanto lo abbiamo segnalato subito e ci hanno immediatamente dato una nuova stanza scusandosi cento volte per l'accaduto. Il personale è sempre molto gentile in effetti. La colazione è sufficientemente varia e gustosa. La camera confortevole ed il...

“The bands were very comfortable, however, the furniture in the rooms are quite old and dated. The channel navigation on the television was horrible. The air conditioner in the room worked, but was quite noisy.”

“The facility is not as advertised. The room was tiny and felt more like a dorm room. Plain white walls, a high window with a large noisy air conditioning unit in front of it, a bed that needs replacing as it dipped badly into the middle. No bedside table on one side as no space for it. The halls and facility are a labyrinth, very hard to find your way around, lots of walking with heavy luggage to get from the lobby to the room. The corridors were unusually narrow. The place would be scary to...

“Sheets weren’t cleaned from previous occupants (hair and stains on blankets), very loud/no sound insulation (this wasn’t a big issue for us though, considering the price point), shared bathroom fairly clean other than really gross bathmat (we did not use the shower), really remote area so a little concerned for safety, locks for room doors have codes which probably aren’t changed between visits (we barricaded the door at night - no deadbolts), ID was not checked upon arrival, caution tape on...

“Yes”

“Great stay ”

“Parking was easy. Staff was also good. But the hotel amenities were not at all like the ones explained and shown in the hotel’s explanation. The airconditioner wasn’t working at all. When we complained, The bed was in awful condition. The staff was working and polite but they had to obey their management. The room did not have a single water bottle. We had an enfant with us. And we were simply in a state where we could not do anything rather than just adjust. So a big heads up to all the ppl...

“Our hotel room was clean and comfortable. The shower was large. Breakfast was good - eggs, bacon, waffles, etc. This hotel was great value for the money and I would recommend it.”

“Room had no hot water. Left however; they refused to refund any of my money. ”

“OK Place. ”

“We reached the property around 9:45 00 PM for check-in. During the entire check-in process, the staff member was continuously talking on the phone with someone else, which felt unprofessional and inattentive. The apartment itself was spacious and had enough furniture, which was good. However, the cleanliness and maintenance were very poor. There were ants throughout the apartment, including the kitchen area, bed, and washroom. Since we were traveling with a child, this was especially...

“Staff helpful. Older exterior but beds were clean and comfortable. The fridge was a good size and kept our food and ice packs cold. Close to walking trails. Restaurant right across the road”