Hotel a Sumner

“Nice breakfast, enjoyed the hot tub in the room. Clean and friendly staff, I had a nice time staying here.”

“The hotel itself is ok. It’s not the best place I’ve stayed but it’s not the worst either. The neighborhood is questionable with questionable people hanging around outside that aren’t hotel quests. The room was clean. ”

“Girls weekend for senior bowling! Great room. We were very happy with the room and all.”

“The staff was not helpful. There was one guy who was helpful but not overly friendly. They were more worried about who quit and gossiping in front of customers versus making sure the free breakfast was stocked. The overall Custer service was a major disappointment. If it weren’t for that it would have been a nice stay. Great location in Waverly and lots of things to do within walking distance. Easy parking.”

“door key did not work. 3 attempts by me and then attempt by staff. Still did not work. (no elevator so each trip to desk was down and back up steps.) Still did not work on 2nd day of stay. Only book at last resort.”

“Beautiful hotel,loved my room and the atmosphere of the town”

“Clean room, lots of parking. Breakfast was so so. Not as big of a selection as the one we stayed at the.night before in Charles City Iowa.”

“This room had a terrible layout. The bathtub was next to the bed. This room would not work for 2 people.”

“Parking is across street, not convenient for checking in and out. Elevators are only available with your key card and only one of two worked. No stairway access to rooms so even lower floors need to use the elevator and when one was out it took 10 minutes to get up to your room. Parking is extra $5 per day.”

“Bathroom had long black hair on floor on arrival. Pastries at morning breakfast were dry and stale. Coffee was lukewarm from dispenser. ”

“Front desk female was slow but helpful, when my college age daughters checked in later as planned the male at the front desk male couldn't be bothered to give them a key said ``go knock on her door``. Coffee is pretty bad, would prefer to not have breakfast is the cost could be lower. When we got up about 7 am, our one key no longer worked. Beds were fine, it was a very affordable price at convenient location McDonalds, Taco John's , Walmart, Menards, Aldi, Goodwill and Savers! Would stay...

“When I got into town, I realized that this property has closed permanently. Expedia gave me a terrible time about getting reimbursement.”

“Very nice and helpful staff”

“Non smoking room was filled with smoke. Stank”

“As advertised, all good”

“Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

“Property is older and needs to be updated. Beds are really hard.”