Hotel vicino a Sunderland Museum - Newcastle sul Tyne

“Friendly, well maintained , staff supportive, nice breakfast (but not extra- ordinary ) very good value and would book again ”

“Think 1960s guest house at the seaside. Cosmetically pleasing. Bed soft and clean but tidy looking behind the initial glance. Worn out, damp/smoke residue where it has soaked in walls over the years. Lots of chips in furniture. Plasterboard smashed in annex and falling off wall Two in a room one packet of biscuits. When we went to switch TV on layers of dust behind it. Grout coming away and missing in shower. Towels thin and harsh. Wish we had chosen a premier inn for night same cost better...

“Firstly the positives for the Roker hotel are as follows the parking is good and free with your stay and the staff are lovely a big shout out to Ian on reception he is a lovely guy but positives out of the way the negatives are many firstly the carpet in the passage way is filthy and needs replacing and the chandelier on the stairs is thick of dust with bulbs missing not a good start then onto the room we stayed in well I would say it is show over substance what I mean by that is that the glitz...

“Absolutely disgusting. Smelt like human piss HORRENDOUSLY. Carpet was miss coloured from stains. Burn marks on blanket. Bed was floor level. Smelt like fresh current cigarette even tho there’s no smoking signs. Would absolutely not stay here!!!!!!! My clothes all smelt the next day. I backpacked Thailand and nothing was this gross. ”

“A lovely flat close to all the amenities and transport hubs in Sunderland. Only a 20min walk to the Stadium of Light if you are going to the football. There is a great curry house just next door and a Wetherspoon across the road for breakfast. ”

“Nice but low ceiling in skyloft for a tall person ”

“The public areas are lovely. The pool area is dirty looking and very shabby, I’d take flip flops. Rooms are dated and could do with a deep clean. In desperate need of a refurbishment and deep clean. Breakfast was warm and not very appetising.”

“I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

“Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. ”

“I booked for 4 nights,stayed for the first then left,i think that says it all,the room stank of weed.when i got home i had to wash ALL of my clothes,including the ones i hadn't worn that where hanging in the wardrobe...dreadful experience ”

“Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer.”

“Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful ”

“Better than expected - lovely building well maintained. Very clean.”

“Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old.”

“Large car park. Rooms was spotlessly clean. Comfy bed. Great value for money.”

“Staff were friendly and helpful, room was spacious and bathroom was clean - nice to have a bath and a shower. Lovely kingsize bed (and very comfy!) No fridge in the room though which was a shame when staying for more than a night or two. Appreciated the free WiFi and decent TV. The downside was the lack of information about room cleaning times over the Christmas period. We stayed for 5 nights/6 days and only got our room cleaned (and bins emptied) twice as we kept “missing” the cleaning window,...