Hotel vicino a Sunderland Museum - Newcastle sul Tyne

“The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies.”

“we didnt eat breakfast”

“Staff were amazing and room was clean and very comfortable.”

“A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed”

“I loved the hotel - my room was clean, comfortable and well-furnished. The staff were very friendly and professional. Thank you for a lovely stay.”

“Better than expected - lovely building well maintained. Very clean.”

“Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old.”

“Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍”

“Great position, comfortable room & friendly host.”

“Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly ”

“Room spotless Friendly staff willing to help Amazing conservatory breakfast room Excellent breakfast, quick service ”

“This was our second visit, and it didn’t fail to impress. On this occasion we stayed over Christmas, and the hotel was decorated fabulously. We had a castle feature room which was lovely. We also ate in the restaurant for dinner, which again was excellent. Breakfast was also very good. The staff were all polite and professional, always chatty with a smile on their faces! Would definitely recommend.”