Ville a Sunderland

“Check-in was quick and easy as someone was at the desk but there were times I would have liked to ask a question of a staff member but there was no one around. I would also like to have had a suitcase stand rather than have it opened on the floor. I don't like to us the bed as a suitcase stand as the suitcase is not particularly clean.”

“Friendly staff, good sized, clean rooms.”

“The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies.”

“Lovely place with friendly atmosphere and terrific breakfast. We had an ocean view room with window ledge that I sat in for hours reading and looking Restaurant was happy to bring small order of food to the room as I was recuperating from slipping on ice earlier in the day. Will stay again for 3 nights next week while mother of partner remains in hospital. ”

“Clean”

“hotel good room excellent food was good. ”

“Staff were amazing and room was clean and very comfortable.”