Valutazioni basate su 1.643 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,7 su 5
84% degli ospiti consiglia questa struttura
3,9 Pulizia della camera
3,9 Servizio e personale
3,6 Comfort in camera
3,6 Condizioni dell’hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Overnight prior to cruise

Data di pubblicazione: 6-feb-2016
Needs some updating had someplumbing issues but staff very helpful. Shullte service great. Would have liked dinner menu lunch and bar very good staff again was great
3 su 5
di un viaggiatore verificato da moncton nb

Paper thin walls and only 1 way cruise shuttle

Data di pubblicazione: 5-feb-2016
We booked the hotel mainly because of the stay and cruise option. Everything was fine getting you to the pier but when our cruise was over we had to take a cab. When we confronted chandra the manager about this she had us escorted out of the hotel. We were not using bad language or screaming. We were just trying to figure out why the rules had changed in 5 days. The poor shuttle driver who had told us to call him at 9 am was speachless. All we wantdd is to be reinbursed for the cab. Also you can hear everthing that your neighbours are saying. Very clearly.
3 su 5
di un viaggiatore verificato da Washington State

Relaxing ambience, but noisy and dated.

Data di pubblicazione: 31-gen-2016
Pro: staff was very nice
Contro: Communication - I didn't know I was getting an outside room, or the restaurant was limited menu, or airport shuttle had restricted hours.
Posizione: I couldn't see anything to do nearby. Choice of restaurants within walking distance were very few.
I picked this hotel because it was relatively close to the airport but far enough away to be a little less expensive. It said there was shuttle to the airport. When I got to the hotel I found out the shuttle does not start til 9 a.m. That's not very helpful to catching 8 a.m. flights! The closest restaurant was a few blocks away across a very busy street. The room decor was pretty dated, especially the bathroom. No much insulation-you could hear everything outside the room very clearly.
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 25-gen-2016
The hotel was nice. The bathroom needed a little updating but nothing serious. The staff was nice and prompt and the cafe on site was clean and the staff was great in there also.
4 su 5
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di un viaggiatore verificato da Chicago

Great location

Data di pubblicazione: 23-gen-2016
The hotel was nice. Very spacious, clean room . Lovely pool area.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 19-gen-2016
Very old and needs to be updated. My bed linens were not clean but I was too tired to complain and just ignored it. Very noisy.
3 su 5
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di un viaggiatore verificato da Newmarket, Ontario

Paradise Lost

Data di pubblicazione: 4-gen-2016
Pro: The pool looked pretty nice.
Contro: The hotel needs an update.
Posizione: The neighbourhood seemed quite safe near the hotel and there were some good places to eat. We were a short drive from the Amalie Centre.
The pictures on expedia's website do not reflect the condition of this hotel. The exterior looks very nice but the rooms are quite shabby. The rooms are not carpeted, but have linoleum floor. The condition of the bathroom in our room was terrible. Our room was separated from another by a door and was not soundproof at all. We could hear every word of our neighbours' conversation. The air conditioning unit was very loud. I did not have access to wireless internet from my Macbook and nobody on staff or with Bright House Networks was able to assist me with this, stating that it was a recurring problem for Macbooks. I had a work deadline to meet and had to connect through my phone, which used a lot of data I will now have to pay for.
4 su 5
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di un viaggiatore verificato da NY, NY

Tahitian inn good for 1 night

Data di pubblicazione: 3-gen-2016
Cockroach shared room with us, and front desk under-manned
2 su 5
di un viaggiatore verificato

Hotel was ok , staff was not

Data di pubblicazione: 1-gen-2016
Pro: Pool area was nice
Contro: Shuttle service for morning flights
Posizione: This was just stop over
On booking we asked about a shuttle to airport for early morning flight, we were told yes it's available. After check in we were told no shuttle until 9 am. Had to get taxi. Had to stay extra day because of flight change, had difficulty with front desk finding out if we stay in same room or not. Clerk was quite rude .
3 su 5
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di un viaggiatore verificato da Manhattan

A Mixed Bag

Data di pubblicazione: 1-gen-2016
Pro: It's near the harbor (for those taking a cruise), there's a free shuttle from the airport, and most (not all) of the staff was friendly and helpful.
Contro: Perhaps reconsider having a paint crew with noisy, beeping machinery showing up for work at 8:00AM on a Saturday morning.
Posizione: Near the harbor.
While most of the staff was quite good, there was an incident where a purse was stolen from the bar by another guest and we felt the attitude of those in charge was, frankly, one of indifference. Ultimately the police were called, the purse returned (missing $100) and the other guest taken away in handcuffs but, as you might imagine, the experience left us less than enthused about a return stay. That said, we were comped breakfast, the rooms were clean, the meals at the restaurant were much better than we'd expected, and it's worth repeating that most of the staff was quite good.