Unclean, misleading and unacceptable
Data di pubblicazione: 14-mar-2018
I don’t normally write reviews, but I felt I had to in this case. The entire reason that I chose this hotel was because they offered a free shuttle service from the hotel to the pier where we started our cruise. They don’t let you sign up for the shuttle service when you book and instead make you wait until you check in to the hotel. Our flight from Denver didn’t arrive in Tampa until 5:30, so by the time we got to the hotel at 6:30, the shuttle was completely booked and we’re told that we had to find our own way to the pier. We ended up having to spend money for an Uber. When we got into our room, it had dust balls floating around the floor, the tv stand looked like it had never been dusted, and there were smashed bugs all over the ceiling. The bathroom itself looked to be about 30 years outdated (cracked tile, stained sink basin, bathroom door was warped and wouldn’t shut completely). The one good thing I can say for this place was the outside exterior was very nice and the beds were comfortable. If I would have had to stay here more than one night, I would have left immediately. In all fairness, I don’t know if we were in an older part of the hotel, so there might be some rooms that are more modern, but the room should have at least been clean. Which it wasn’t at all. Do yourself a favor and choose a different hotel. This was a major disappointment, especially for the money.