Valutazioni basate su 1.871 recensioni verificate

3,6 su 5
71% degli ospiti consiglia questa struttura
3,8 Pulizia della camera
3,9 Servizio e personale
3,5 Comfort in camera
3,4 Condizioni dell’hotel
Recensioni verificate di Expedia
3 su 5
di Michelangelo da Verona

Horrible experience with management

Data di pubblicazione: 11-mar-2016 su Hotels
The hotel would be nice, but they totally messed up my reservation, and coming back the 2nd night I found a staff member inside our room. When I asked what was going on, he told me quite frankly that they had given my room to other people, and the latter found the room with our stuff while we were at dinner. Minutes later (I was goingto bed) the front desk called and said they wanted to see my reservation: I had to get dressed again and rub that on their faces, they obviously thought i had reserved just 1 night!!!! The day after, the manager apologized profusely, but that doesn't change my opinion: several decades into the digital era, double-booking a room has simply no excuses!!!!
4 su 5
di Paolo

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 14-ago-2015 su Hotels
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Forget needing an alarm clock

Data di pubblicazione: 14-dic-2017
Contro: I stay here often. And the only complaint I have is about the housekeeping staff and whoever trains them. You don't need an alarm clock because at pro
I stay here often. And the only complaint I have is about the housekeeping staff and whoever trains them. You don't need an alarm clock because at pro plenty 9:00am each morning there is a parade of every possible heavy cart that they own gets plowed down the halls. Not one or two. But the rest of the morning there are constantly loud noises outside. Very "unspa-like" experience.
3 su 5
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di un viaggiatore verificato

Data di pubblicazione: 14-dic-2017
Really nice area lyft to aquarium about 10dollars not bad at all thr pool area very nice rooms are clean. Most def will return
2 su 5
di un viaggiatore verificato da Minnesota

Data di pubblicazione: 11-dic-2017
Hotel staff was rude and unorganized. Room was very outdated and dark. Very loud at night.
3 su 5
di un viaggiatore verificato

Data di pubblicazione: 9-dic-2017
Mattress was hard. Staff outside my window was extremely loud in the morning until I said somthing. Old furniture and Bed.
5 su 5
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di un viaggiatore verificato da new jersey

Awesome service

Data di pubblicazione: 9-dic-2017
Very accommodating. Loved the pool and tiki bar. Front office was extremely helpful. Planning on visiting again.
2 su 5
di un viaggiatore verificato da San Antonio, TX

Noise

Data di pubblicazione: 8-dic-2017
Pro: convenient to airport
Contro: security officer to marshal loud parties
had loud teenagers outside making a lot of noise around 2am. No soap Locking bar on door missing
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 8-dic-2017
Room is beautiful, the bed is crap and noisy. Everything else about the place is great. Outside bar close to everything except the reason I booked the place, a good night sleep
4 su 5
Consigliato
per Studenti
di un viaggiatore verificato da Orlando, FL

Nice hotel close ride to Amalie Arena.

Data di pubblicazione: 6-dic-2017
Contro: The mirror in our bathroom was cracked and could be replaced.
We were only at the hotel for one evening. However the staff was very nice and pleasant. We would have loved to stay another day and enjoy the great pool area and tiki bar they had. It has a lot of good restaurant choices in the area. If you need something within walking distance Chick Fil A is right next door sharing the same parking lot. We will definitely go back when we see another concert at the arena.