Hotel per famiglie a Taunton

“These people are not interested in their guests and do not deserve anyone's custom. Apart from the barman, the owners completely ignored us on arrival while huddled around a table with their backs to us. We had travelled over 200 miles to get there, having booked many weeks ago and paid for They left us standing there for over 40 minutes with no explanation as to why we were still waiting for the key to our room. Eventually, someone who was almost impossible to understand came to us saying the...

“The property as a whole was in poor condition and was not clean. The food was not very nice. It appeared to be from a food service company, just thawed, cooked and served. It is clear that the premises had not been subjected to a health and safety impact assessment. For example, the showers were in the bath and no non-slip mats were provided. This meant that having a shower was lethal, as was getting out of it as the floor was just lino. Generally hygiene was very poor. Outside toilets were...