Hotel vicino a Teatro nazionale del Kenya - Nairobi

“Soggiorno gradevole personale efficiente”

““WOW”…where do I begin. The staff was SO kind, played with our children, helpful and accommodating. The food was delicious! It was VERY family friendly! The game drives, watching hippos from the lookout, food, rooms, everything exceeded expectations! The game drives were incredible. We saw the big 5 the first day and learned about the ‘ugly’ five which we also saw! We loved our stay and would very much recommend to anyone considering. I’m glad we picked the Fairmont Masai Mara. It was luxury and...

“Ottima struttura ”

“The shower water was cold. There was a leak on the shower glass door that made the shower to flood after every use. Basically the facility is getting old. The receptionist and cleaning staff were very nice and pleasant. I would come back if they gave me hot showers ”

“Staff plus location: this is a very central hotel, located on a quiet, nice neighborhood… The building, rooms, are not different from others of the chain; but, the STAFF is really, really HELPFUL, SWEET! ”

“Asante And Naomi were helpful. The apartment is lovely and well presented. Out of 30 properties i have stayed at in Kenya, this is highly ranked. The price is very reasonable to what you get. ”

“Da molti anni vado al Serena quando mi recoi a Nairobi. Personále cortese e professionalita a tutti i livelli e. . Ottimi ristoranti aperti a tutte le ore.essendo cliente mi viene concessions quando possibile l upgrade della camera. Fra qualche mese i lavori termineranno e mi immagino c he sara ancora piu bello”

“The professionalism and friendliness of the staff/employees are outstanding.”

“Too many people ”

“Efficiently coordinated. Nicely located near main areas in Westlands. Amenities well maintained and a nice host.”

“Excelente para hospedarte en familia”