Hotel vicino a Teatro nazionale del Kenya - Nairobi

“Staff: The staff was amazing! So much so I contacted the front office manager Simone Mwangi and sung the praises of the following outstanding people: - Agatha Francis ( front desk agent) -Kevin ( front desk agent) -Cleophas- server Matrade- Spa -Massi greeters at the entrance -All the staff on the Executive Lounge! The property is well maintained and love the pool & spa”

“Da molti anni vado al Serena quando mi recoi a Nairobi. Personále cortese e professionalita a tutti i livelli e. . Ottimi ristoranti aperti a tutte le ore.essendo cliente mi viene concessions quando possibile l upgrade della camera. Fra qualche mese i lavori termineranno e mi immagino c he sara ancora piu bello”

“Magnifique hôtel. Nous avons testé le service “ concierge”. Il a résolut nos problèmes de billets d avions en appelant plusieurs fois l Europe, sans frais pour nous. Nous avons demandé deux espresso en chambre, on nous à installé une machine Nespresso avec capsules à volonté. Le breakfast est TOP ! Le repas dans restaurant TOP ! Les employés ont le sourire. Le fitness est moderne avec Patrick le coach qui donne de super conseils. Service limousine pour l aéroport. Sauna, aman, piscine… literie...

“very good”

“The moment i walked in i felt safe with security on site 24/7. I had no issue about my safety. The staff was incredible catering to my every need from the host, to the staff at the restaurant and at the bar Patrick making some incredible drinks to the individuals that made sure I always have a clean room. Thank you, i will be back soon”

“Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.”