Valutazioni basate su 406 recensioni verificate

4,1 su 5
89% degli ospiti consiglia questa struttura
4,4 Pulizia della camera
4,5 Servizio e personale
4,2 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
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di un viaggiatore verificato da California

Very clean room

Data di pubblicazione: 8-gen-2017
Staff was very friendly and helpful, room was very clean and comfortable, hotel is close to dining and shopping. Breakfast included but not a good variety, very limited but included in your stay.
Commenti Hotel
9-gen-2017 di Bharati, Hotel
Thank you for your feedback Jorge. We are pleased you found our staff warm and welcoming. We love serving our guests and we are thrilled it shows. Our comfortable rooms and great location helps make every visit to Hemet a great experience. Thank you for choosing Quality Inn Hemet! Warm Regards, Bharati P. General Manager
5 su 5
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di un viaggiatore verificato da Fullerton,CA

Nice quiet hotel in Hemet.

Data di pubblicazione: 1-gen-2017
Have stayed here 4 times and will stay here again. Works for us.
Commenti Hotel
4-gen-2017 di Bharati, Hotel
Thank you Ann! It was lovely to see you again. We are delighted you enjoyed another wonderful stay with us at Quality Inn Hemet. We are excited to welcome you back soon! Warmest Regards, Bharati P. General Manager
1 su 5
di un viaggiatore verificato

Room

Data di pubblicazione: 13-dic-2016
Room was dirty, partying all night, staff was useless, not recommended, stay at another hotel
Commenti Hotel
26-dic-2016 di Bharati , Hotel
Please accept my apologies for your experience as our guest. This is not the type of stay we want any guest to experience. I will speak with my team and make sure improvement are made. Thank you for your feedback. Happy Holidays, Bharati P. General Manager
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 28-nov-2016
Very good hotel in a very good price. I'll recommend this hotel to my friends.!!
Commenti Hotel
28-dic-2016 di Bharati, Hotel
Thank you Sushil! We are thrilled you found our service, accommodations, and location deserving a perfect five star rating. We work hard to make our guests happy and we are thrilled it shows. Thank you for recommending us to others! Please come back anytime! Warm Regards, Bharati P. General Manager
3 su 5
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di un viaggiatore verificato

Hot tub needed servicing

Data di pubblicazione: 1-nov-2016
I booked here because the hotel offered a hot tub in the room. Unfortunately , on my first night I filled the tub to use it but when I ran the pump a lot of sludge/soap scum. I complained to the desk clerk the following morning and was assured that they would get the tub cleaned that day. When I ran the tub on the 2nd night the same thing happened!. I could clearly see that the maI'd had done a good job of cleaning the Jets out but unfortunately I believe that the contamination was in the pump lines not the Jets and would require more attention than the maid could give it. I did not complain further but was ubable to safely use the tub for the 4 nights I was there. I will return to the Hampton Inn and suites on my next visit to Hemet as it cost the same money , no hot tub IN the room but as I was unable to use it here anyway I would rather be in the better quality hotel.
Commenti Hotel
3-nov-2016 di Bharati P., Hotel
Please accept my apologies for your experience with our hot tub jets. I am sorry our team was not able to properly address the issue while you were still in house. I will speak with my team to make sure all our in room hot tubs are fully serviced. Thank you for bringing this to my attention. I hope you will consider giving us another opportunity to serve you. Warmest Regards, Bharati P. General Manager
5 su 5
di un viaggiatore verificato

Pleasant stay

Data di pubblicazione: 15-ott-2016 su Hotels
I stayed here because I was working Desert Trip in Indio. Although it was a bit of a drive back and forth to Indio, it was worth it.
Commenti Hotel
17-ott-2016 di General Manager, Hotel
Thank you for making the extra drive just to be our guest! We are so glad you did. It was an absolute pleasure having you as our guest. What a fantastic compliment you gave us with your loyalty to our hotel. All of us at Quality Inn Hemet thank you and look forward to serving you again! Kind Regards, Bharati P. General Manager
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 11-ott-2016 su Hotels
Commenti Hotel
12-ott-2016 di General Manager, Hotel
Thank you for taking the time to rate your experience as our guest. We are thrilled you enjoyed your stay. It is always a pleasure to know our guests are happy and pleased with our service. Please come back anytime! Kind Regards, Bharati P. General Manager
4 su 5
di un viaggiatore verificato

Convenient clean hotel

Data di pubblicazione: 10-ott-2016 su Hotels
Overall great overnight stay
Commenti Hotel
11-ott-2016 di General Manager, Hotel
Thank you! We are delighted you enjoyed your overnight experience as our guest. Our friendly staff and comfortable accommodations are a great recipe for a fantastic hotel experience. It is always a pleasure to know our guests are happy. Thank you for choosing Quality Inn Hemet! Best Wishes, Bharati P. General Manager
5 su 5
di un viaggiatore verificato

Quality at a low price

Data di pubblicazione: 5-ott-2016 su Hotels
I've stayed here almost every time I've visited Hemet for work. This is one of the better places in the area and it's been recently remodeled.
Commenti Hotel
7-ott-2016 di General Manager, Hotel
Thank you for being such a loyal and valued guest of ours. We know you have many options when you travel, and we are so glad you come stay with us. It is always rewarding when our frequent guests take notice of our updates and improvements. We want only the best for our amazing guests. Thank you for your perfect five star review! We look forward to your next work visit to Hemet. Best Wishes, Bharati P. General Manager
3 su 5
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di un viaggiatore verificato

Nice Enough but disappointed too.

Data di pubblicazione: 30-set-2016
Pro: Evening staff. Free breakfast. Clean and comfortable.
Contro: Graveyard and morning office staff. Drainage issues. Maintenance availability.
Posizione: Hemet unfortunately is less than desirable place on the main strip, Florida Ave. Seeing family, don't know that there is much to do.
Room was better than expected, clean and comfortable. Free breakfast was a nice touch. Graveyard and morning staff were not the friendliest or helpful, but the evening lady was very pleasant, wish I could remember her name. Only complaint, tub clogged, when I discussed it with the graveyard staff she said I would have to wait till maintenance at 9 AM. I asked if I could just have another room, it would be hours before they could get to it, without even considering or looking she said no within seconds. After the tub was unclogged, later that evening the toilet stopped up! Figured why bother mentioning it, I would be waiting till 9 AM anyway and I had a flight that morning.
Commenti Hotel
2-ott-2016 di Bharati P., Hotel
Thank you for staying with us. We're sorry to hear that your stay was less than pleasant. Based on your experience, we certainly need to address some courtesy with our staff. It is unacceptable that we were unable to make things right when your room experienced plumbing issues. We never want you to feel like you can't contact the front desk for help. I sincerely hope your future travels are more pleasant. Best Wishes, Bharati P. General Manager