We had bad luck with neighbors.
Data di pubblicazione: 17-ago-2017
We stayed 3 nights. First night we could hear the dog in room above us running back and forth until late at night and up early in the am. I think they must have hard floor in pet ok rooms, over carpeted non-pet rooms. The second night the couple staying next door were loudly arguing with doors slamming etc after 11pm, for a good 30 minutes, until the woman let out a blood curdling scream and it sounded like it had gotten very physical. I called front desk to notify law enforcement and they allowed man to leave and it quieted down after midnight. No offers of compensation, discount or other consideration for our lack of sleep. Second day, we came back after being out most of the day, to find that the maid tip was gone, as was our used towels, but room not cleaned. Desk said they were shorthanded and overwhelmed. I asked for them to just bring us towels and call it good. We only wanted a place for a good nights sleep, unfortunately 2 out of 3 nights we got very little sleep.
1-set-2017 di Bharati, Hotel
I am so sorry for your underwhelming experience as our guest Kathy. Please accept my apologies for your two nights of discomfort and interruptions. As other reviewers will attest, this type of experience is very unusual for our property. We hope all your future travels are much better. Thank you for your comments.