Hotel a Troy

“Clean . New. Didn't like the fact my door was knocked on at 1100am saying I had to check out when my reservation said noon. The gentleman was rude. And rushed me out of there going so far as to follow me to the office and basically telling me to leave. Very unprofessional. That needs to get cleaned up. Nice place otherwise”

“It was clean staff was nice friendly and dressed in uniforms breakfast nice breakfast area was clean i would stay at ascend collection hotel again.. i wish would have done so near bar harbor area but didnt”

“Orrore di albergo!!!”

“Great property to stay. Breakfast and coffee is excellent”

“Loved the breakfast!”

“The continental breakfast was good - a variety of fresh baked goods, yogurts, fresh fruits, granola, teas, and the coffee was excellent! It would have been nice to enjoy a hot breakfast on the cold and gloomy morning that we were there, though. We enjoyed meeting our friendly host, Joe, and had a nice conversation with him as he explained the history of the property and some future kitchen renovations he has in the works. Parking was no problem - plenty of space, well-lit, felt absloutely...

“Very quiet”

“Nice and cool room during the heatwave. Kind and helpful staff.”

“We stayed that this hotel for a last minute sports competition. The hotel was terribly outdated. The room seamed not very clean (dust in corners), with old worn linens (which did seem clean/ washed). The hallway smelled musty and the carpet was outdated and worn. In some places where the carpet had worn through, you could see the older carpet underneath it. It took me several minutes to figure out how to get the fridge to work (it was plugged into the power strip, which was plugged into the...

“Staffs are very kind and friendly.”

“The room was very old and dated as well as the furniture and bed if I known that for the price of $269 was not worth it. I would not recommend this place. needs an upgrade.”

“It would probably have a better review if the power had stayed on. I realize it wasn’t their fault, but the power went off and it was out for about 12 hours.”

“a warm wonderful place . Cool even when it’s hot out. Convenient to downtown”

“This was our second stay. We'll be back again!!!!”

“Smoke alarm randomly started beeping at 5am until around 6:15 got not apparent reason. I walked into main office to find nobody there I decided to pick customer phone at counter but got no response... Later at checkout counter assistant claimed that I never responded to his phone answer.... I'm deeply not satisfied.”

“Everything clean, pool beautiful, all staff extremely pleasant and helpful, location perfect and near all conveniences!!! I’ve stayed here several times and I absolutely love it!!!”

“The staff was friendly, when we first arrived the room we were put into smelled of fish, tv didn’t work , and AC didn’t work. They moved us to a ground level unit. Unfortunately the first floor seems to be housing tenants with odd behaviors. The hallway smelled of cigarettes. And out side both entrance “tenants” would hang out with other tenants and cause a commotion. The second room had mold on the beds headboards and the windows did not latch properly. The carpet felt wet and we did not walk...

“I had a wonderful stay! The staff was so helpful and I felt very safe as a solo traveler!”

“Smoke detector missing. Toilet seat loose. Lights too dim. No bar soap at the sink. Body wash and conditioner bottle in the bathroom were empty.”