Hotel a Tuckasegee

“There is a good amount of parking. The rooms were nice could use a little bit updating. The showers were the thing I enjoyed the most water pressure was great. I will definitely stay at this hotel again.”

“I booked a room on Expedia as a non-smoking king size room. When I checked in they gave a smoking room king size and was told that since I booked through a third party this is what I had to take. Not thrilled and the room and floor smelled terrible. Room service was not offered so I had to beg the staff for clean towels and wash clothes for the second night. Overall the hotel and casino was nice but not thrilled with the resort fee charges that everyone seems to be getting away with nowadays.”

“Staff is wonderful. The location is perfect and the restaurant across the street has fantastic food!”

“I was enchanted by this property. Having a pool, bar, restaurant was much less important than sitting in the rocking chairs on the porch with a blanket. The property was beautiful. I really enjoyed talking to the manager. He was very helpful and gave me information on the history of the property. The room was comfortable and had everything I needed. I will be staying here again when in Waynesville. An absolutely beautiful property.”

“We enjoyed our stay but I was a little disappointed with the lack of usb charging stations, i didn't bring mine, so they loaned us a device. They were very helpful.”

“Aside from the lack of a substantial breakfast, everything was great. The friendly staff put me in a room suitable for my needs. The room was large. Laundry was a plus, Totally satisfied”

“Would been great but it took 20 mins and I kid you not 20 mins for the water to get hot. We moved the chair in the corner by the table and all underneath it and behind it was full of dead bugs where the maids had not bothered to pull out and sweep behind of underneath it. My nephew was 4 doors down and went to take a shower but had no shower curtain. Seems that this place is going down hill a little since new owners took over.”

“Clean room, heat and ac worked well. They even provided microfiber towels to wipe down the motorcycle. I would stay here again.”

“Very clean. Air conditioner super loud Internet very weak No shampoo”

“Staff friendly and rooms in good shape for age of motel”

“When I first arrived into room ,the floor was not swept,dead flies on window sill,curtains that were not hung properly holes in curtains. No outdoor seats or table like every other room had,had to take next room over when they left.Day 2 toilet was plugged had to ask for plunger and do myself. I was told at check in I would have to ask for clean towels so I knew that.But being reserved for 3 days should not have to ask for more coffee or cups. TV very small to see from beds. I was never asked...

“The Customer Service was great. Pam was nice, friendly, and professional. It was easy to park and everything was clean and neat. I would definitely stay again.”

“Ideale per soggiornare a Cheerokee, la posizione della stanza è ottimale anche per il paesaggio che offre dalla camera. Buona la colazione offerta con la possibilità di farla in terrazza.”

“nice place, clean, friendly”

“I booked here for the view of the river from the room, and it was amazing. The room was very spacious. However, the wall paper in the bathroom was peeling away. You could see light all the way around the door. The eaves on the river side was rotten with missing parts that had fallen away. The toilet was so low it seemed like a daycare toilet. There was hair and a bug in the bath tub.”

“Housekeeping came into my room, took the loose change (dollars) I left on the table, but didn't do anything else for me.”

“Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again.”

“The Balsam Mountain Inn was a most wonderful place to stay!! EVERY single staff member could not have been more helpful!! To sit on the porch and relax and look at the view was an experience all it's own....sooooo relaxing!! Coffee was a local brand and tasted amazing, along with the pastries. The room was clean, bed was comfortable and the long, hot shower was refreshing. The Inn was close to restaurants downtown and just a shirt trip! You will not be disappointed! Please support this...