Hotel vicino a Twelve Oaks Shopping Center - Savannah

“Generally this hotel is hit and miss depending on what tour groups stay. We have had some rough ones there before with bad guest, this was just right.”

“Unauthorized charge + zero housekeeping for 3 nights. Avoid. During my stay at this property from June 26-29, 2026, I experienced two serious issues. First, at check-in I was charged without my consent — a double charge, as my reservation was already paid through Expedia more than three weeks prior to our arrival. This unauthorized charge affected our entire vacation from the very beginning, turning what was supposed to be a relaxing family trip into a completely bitter...

“Loved this location, good restaurants around, Hotel was in a safe neighborhood with good lighting. Can't beat the price, I've paid twice as much for places that were not quite as nice....it will become a preferred location for me for my travels through Savannah....Rooms were clean and quiet with good a/c.”

“was sent to my room and it was a room that had not been cleaned yet, had to go back down to lobby and get another room”

“The staff was extremely polite and courteous. They were helpful. Would definitely use this hotel again.”

“When we checked in the room was warm so we put the ac down more and left to explore Savannah. Upon returning we noticed the ac did not work. We went to the front desk and told them about not having ac. I was told they would call maintenance and troubleshoot shoot it and they can move us rooms. It’s was after 10 pm the guy said he would call me before he leaves at 11 pm. We never received a call. At 3 am I just couldn’t handle a room in Savannah in the summer with no ac. The next guy was super...

“Great location for shoppers & to river street(few miles)”

“Very nice”

“Tv not working missed fifa world cup games. Noisy at 2:30 am”

“Booked a non smoking room that smelled like a recently emptied ashtray. Burn marks in the curtains. Very dissapointing stay. Slept on top of the bed sheets just incase. Spoke to the person at the front counter in the morning and they didnt offer anything to try and make it right. Only offered me a blank stare until I walked away.”

“It was a perfect stay.”

“I had to ask them to switch my room immediately. When I first entered there were nats flying around the room, the pillows had stains on them, and the tub was constantly leaking and wouldn’t stop.”

“Good”

“The price was good - the room was a good size with a roll away bed and kitchenette-bathroom could have been cleaner - there was a hole in one of sheets -juice and coffee were terrible - staff was friendly but there was communication issue understanding them and they understanding us/not major issues but minor ones to fix”

“Our room was not clean. The kitchen didn't have a functioning sink and the bathroom sink was clogged. Dirty, unswept floor. We reached out to management about the clogged sink and they did not put us in a new room.”

“Bad service”