Hotel a Upton

“Was very comfortable we enjoyed our stay”

“The shampoo and soap were empty when we arrived we called down to the desk and was told house keeping would bring it up shortly. They never did. The next day we called again and receive shampoo and soap at approximately 7:30pm”

“This hotel is dirty! There was trash laying on the floor in the elevator. The lobby and hall ways are dark and unkept. And the worse part was the room. Turned on the a/c and the odor coming out was like raw feces. I thought it might go away after it was on for awhile, so we left to get some dinner. Upon returning, i stopped at the front desk to cancel the next night, as we were supposed to stay two nights but decided to cut our stay short. The girl at the front desk said she couldn't help me...

“Very dog friendly”

“breakfast was fair same thing everyday fitness room 2 machines broke”

“Our room was not clean and smelled very bad.”

“Clean rooms that were exactly as the picture.”

“Breakfast was good. Pool never ooened”

“The room wasn’t cleaned except for the first day and even on that day, instead of giving new towels they just hung up the dirty towels as if they were putting up new ones. There were smalls stains on the sheets. The toilet had stains on the rim that were questionable. The breakfast options were very limited.”

“Friendly staff and very helpful”

“We had a wonderful stay here. Everything was clean, easy to access, and well‑kept throughout the property. The staff were friendly, accommodating, and always willing to help, which made our visit even better. We would absolutely stay again the next time we’re in Kentucky.”

“The room's flooring was broken and bed sheets had holes in them, not a pleasant stay on a road journey.”

“It was a great place to stay except the pool was broken. However we were able to swim at a sister hotel”

“The room was very clean, the air conditioning in the room left a lot to be desired. You could not control it via the wall unit and it was right next to the bed, you either felt to hot or freezing depending on if it worked throughout the night. I loved the fact the bathroom was stocked with plenty of towels. We were told that their would be a $75.00 hold for incidentals on our credit card but once we checked out it would be refunded. Only to still see it as a charge on our card and based my phone...

“Room was very clean and beautiful”

“Very clean rooms and helpful staff.”

“Staff was great, clean room”