Hotel a Utica

“I hate to ever leave a negative review, especially when the woman running the place alone was so kind. We didn’t even stay the whole night, left at 3 am. It was visibly dirty. The room was horrible, wallpaper falling off, carpet as old as time. The bathtub and faucets leaked. It bothered my asthma and we had to leave. I am only writing this to help someone else, not to complain.”

“Rob is so helpful making sure our room has the proper amenities for my physical disabilities. The rooms are always clean and organized. My adult son enjoys the swimming and sauna pools. Whenever we have chosen to eat breakfast, there is always a wide selection of food to choose from. The breakfast staff bends over backwards to accommodate guest's special requests.”

“I greatlt enjoyd the stay”

“The location was perfect and the property was quiet. The shower didn't drain well, but otherwise the room was fine. The breakfast was included and was GREAT!”

“I reserved a two queen bed suite when I arrived I was told their queen suites where all taken in fact, they told me that all the rooms that had two queen beds were all booked. I told him that I had reservations for over a month that I couldn’t have just a king bed. I had my daughter and granddaughter staying with me. after 15 minutes I was put in a room with two queen beds no mirror in the bathroom no towels. I’m not even sure the room was clean before we got in there other than the beds were...

“Lovely place, lovely staff. In the middle of town. No need to drive anywhere. The crib was in the room when we got there, it also had a little mattress for it.”

“The sheets didn’t seem like they were clean they had marks on them did find a couple of bugs, and the carpet was kind of squishy, meaning probably needs to be replaced. I thought they were supposed to be a continental breakfast, but there was none that I could find. The area was kind of suspect a few people look like they shouldn’t be there and did not have rooms there that I could tell just sitting in the parking lot. I asked twice to get clean towels. You only get one set of towels, one set...

“Property needs attention. Some areas unfinished. Room was clean. Breakfast was not as it was described.”

“The housekeeping staff very attentive, especially Eugene. The dining room server Suzy very friendly and food excellent”

“Warm welcoming and very patient with family requests during busy wedding weekend! Great time had by all!”

“The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.”

“The staff was great”

“Breakfast was very good”

“Great night away from home. Kids loved the pool. I love the pool is Salt Water instead of Chlorine. ”

“Was a good and pleasant stay for 2 nights. Would definitely stay again.”