Gentile Stefano, cosa possiamo rispondere alla Sua recensione? Grazie, Grazie, Grazie!!! Speriamo di accoglierla nuovamente nel nostro hotel, sarà un vero piacere! A presto, buona serata, Alessandro Fornasier Manager

Gentile Antonello,, ci fa molto piacere sapere del Suo piacevole soggiorno nel nostro hotel. La ringraziamo molto per la recensione e poiché teniamo molto ai nostri Ospiti, le chiediamo cortesemente di aiutarci a capire come migliorare il nostro servizio, e poter così aggiungere quel punticino per arrivare al massimo della valutazione. Il Suoi suggerimenti saranno sicuramente tenuti in considerazione, il nostro obiettivo è di soddisfare appieno le aspettative dei nostri Ospiti. Speriamo quindi di poterla presto accogliere nuovamente così da poter verificare i nostri miglioramenti. Rimaniamo a Sua completa disposizione, e La salutiamo cordialmente,

Gentile Sig. Claudio, La ringraziamo della Sua recensione e dei Suoi complimenti. Vista la Sua valutazione e puntando sempre al massimo della soddisfazione dei nostri Ospiti Le chiediamo cortesemente di consigliarci cosa fare per migliorare. Le Sue osservazioni saranno sicuramente tenute in considerazione così da poter ottenere una valutazione da 10 la prossima volta che verrà a trovarci. In attesa dei Suoi consigli, la salutiamo cordialmente e l'attendiamo per un futuro soggiorno, buona giornata, Alessandro Fornasier Manager

Dear Benedict,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay at Hotel Antiche Figure and found our location convenient for exploring Venice's attractions, including the Grand Canal.It's wonderful to know that our staff's helpfulness and friendliness contributed to your overall enjoyment. We strive to provide excellent service and ensure our guests have a memorable experience.Should you plan to visit Venice again in the future, we would be thrilled to welcome you back to Hotel Antiche Figure.Warm regards,AlessandroHotel Antiche Figure

Dear valued Erin,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at Hotel Antiche Figure. Your rating of 4 out of 5 is greatly appreciated, and we're glad we contributed to your positive experience in Venice.May we ask you what we missed to get a 5-point evaluation?Where can we improve?Your suggestions will be highly appreciated.Thank You very much,have a nice day and a good life! Regards,Alessandro FornasierManager

Dear Angela,Thank you immensely for your glowing review! We're thrilled to hear that Hotel Antiche Figure has become your favorite hotel in Venice.It's truly heartening to know that you found our service outstanding and that every staff member contributed to making your stay memorable. Our team takes great pride in providing exceptional service to ensure our guests' satisfaction.We're delighted that you enjoyed our prime location, which offers easy access to the train station and the Grand Canal while still providing a tranquil environment for a restful night's sleep. It's gratifying to hear that you found your room spacious, clean, and adorned with amazing views.Moreover, we're thrilled that you savored our delicious breakfast buffet, which offers a variety of options to suit every palate.Your kind words mean the world to us, and we're truly grateful for your praise. We can't wait to welcome you back to Hotel Antiche Figure in the future for another unforgettable experience in Venice!Warm regards,AlessandroHotel Antiche Figure

Dear Alexis,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service at Hotel Antiche Figure.Our team strives to provide outstanding, kind, efficient, and friendly service to all our guests, so it's truly rewarding to know that we succeeded in making your stay enjoyable.We're delighted that our central location made it easy for you to explore all that Venice has to offer, including the attractions on the other side of the city.Thank you once again for choosing Hotel Antiche Figure, and we look forward to welcoming you back in the future!Warm regards,AlessandroHotel Antiche Figure

Dear Mr. Christopher,We thank you very much for your reviews, it is nice to know that you had a pleasant stay with us.We noticed that you rated us with 04 points out of 05.As we care a lot about our Guests,could you be so nice to tell us what we missed to obtain a 05 points evaluation?It is very important to us,give us your suggestions and we will use them to improve our service.We are looking forward to welcoming you again in our hotel in the future andwe wish you all the best,always at your disposal,regards,Alessandro FornasierManager

Dear Wayne,Thank you so much for your lovely review! We're thrilled to hear that you had such a positive experience at Hotel Antiche Figure during your stay in Venice.Our central location offers easy access to various dining, shopping, and sightseeing options, and we're delighted that you found it to be great. Additionally, we're glad that you enjoyed the views from our hotel.It's truly heartwarming to hear that our staff's friendliness and helpfulness made your stay even better. Providing exceptional service to our guests is our top priority, and we're pleased that our team succeeded in exceeding your expectations.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back to Hotel Antiche Figure in the future!Warm regards,AlessandroHotel Antiche Figure

Dear Mr. Hardeep, thank you for your nice review, it is nice to know that you had a lovely experience in Venice.We are sorry we did not get your 5 points evaluation but we will use your comments to improve our service.As we did not want to disattend our Customers' expectations through our reply we would like to let Expedia Customers know that our buffet breakfast is a "Cold buffet Breakfast" and not a "Hot American Breakfast" and that's why you did not find any hot options.We would like even to specify that our building is a XV-century historical little palace and our Junior Suites overlooking the Grand Canal have a minimum of 02 and a maximum of 04 people occupancy then when we prepare them for 04 people we had 02 extra beds in it.In any case, thank you, thank you, thank you, it was our pleasure to have you and your family in our hotel and we are looking forward to welcoming you back in the future.We wish you all the best,have a wonderful 2024,ciao,Alessandro FornasierManager

Dear Mrs. Kumsu,We thank you very much for your review, it is nice to know that you had a pleasant stay with us.Thank you for your evaluation and thank you for your suggestions (to send us),could you please be so nice as to tell us what to do to improve our service?We are always trying to do our best for our Guests and your help will be highly appreciated.We are looking forward to welcoming you back to our hotel in the future,we wish you a wonderful 2024,thank you,ciao,Alessandro FornasierManager

Dear Mrs. Deborah,We thank you very much for your review, it is nice to know that you had a pleasant stay with us.We noticed that you rated us with a 04 out of 05 and we ask you to help us and let us know how to get one more point, could you please suggest to us what to do?We are always trying to do our best for our Guests and your help will be highly appreciated.We are looking forward to welcoming you back to our hotel in the future and we wish you a wonderful 2024,thank you,ciao,Alessandro FornasierManager