Hotel vicino a Vinters Valley Nature Reserve - Maidstone

“Great Hotel”

“All good”

“Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

“Posto meraviglioso, colazione british, buon servizio e ristorante buono ma piccole porzioni personale disponibilissimo”

“Fantastic room & lovely staff. Great food. ”

“Stanze grandi e ben attrezzate. Uniche pecche: mancava lo spazzolino per il water e la temperatura dell'acqua calda non si poteva alzare più di tanto. Ovviamente si tratta di un hotel autostradale, quindi non si può pretendere che la location sia particolarmente amena, però in generale la stanza era davvero molto meglio della media riscontrata in tutta la vacanza.”

“Great stay, lovely room modern bathroom. Had free entry to the castle. Lovely breakfast with the stay. Extra for the restaurant but great food and in a beautiful setting. Perfectweekend. ”

“Good breakfast selection and lovely setting.”

“I did not expect that the room would be detached from the pub and there was no one in the facility overnight. I had questions about how to turn on the heat but there was no one to ask. Staff person was very nice but when she checked me in and showed me the room I didn’t know it was going to get cold.”

“OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...