Hotel vicino a Ward's Lake - Shillong

“Clean hotel, with parking, near bazar, small room, hot water”

“Clean room, warm staff and value for money. ”

“My friend and I were welcomed the moment we entered the building. The check-in process was pretty fast, and they guided us to the room. Complimentary daily breakfast and breakfast dishes were delicious. There is a restaurant at the top of the building. They provided the menu in each room, which you simply phone to order dishes. They will bring a tray of your order to your room. There is a TV and hundred of free channels in the room. The room and bathroom were clean, and the bed was comfortable....

“It's a very clean property, spacious rooms with huge windows with views. The staffs are very polite and respectful. The food is also very tasty and that too at a reasonable rate. Overall a great experience and I would definitely recommend this property.”

“An unnecessary amount was asked at the time of check-in which was no where mentioned at the time of booking. There was no water and electricity available in the morning. We were told that electricity is out but the 'aquarium' placed at the counter was ON ALONG WITH THE LIGHTS IN THE ALLEY so basically they are just DECEIVING the customers that electricity is not available while they had DELIBERATELY switched it OFF. Moreover, when you asked/question them, the staff will behave RUDELY AND...

“Room was nice, but service was terrible”

“This place doesn’t have a leagal route of entry, you have to illegally take your car through back in a no entry street which by the way is against the law in order to reach on front entrance of this hotel , till midnight sounds of women and men talking and moving in the hallway were coming into the room , there was nothing to warm the room . Hotel.com marketing this kind of hotel is not good for hotel.coms reputation ”

“Every thing ”

“It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom.”