Hotel vicino a WaterMark Place Outlet Center - Birmingham

“My granddaughter really enjoyed the outdoor pool and the two nights stay was great.”

“The room was great and the staff were very helpful and friendly. There were some issues with the room that we had to make the staff aware of, but nothing that impacted our stay.”

“Very clean place”

“I did not stay for breakfast”

“!”

“I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.”

“I needed an early check in the staff was amazing. I will definitely book again.”

“The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.”

“Nice”

“This was my worst experience. No refrigerator, no microwave, dirty bathtub, holes in the walls in the bathroom, no hot water, AC barely works, blood stains on the sheets, before you spend your money here, go someone where else. People staying at the hotel, grills outside, smoking drugs and etc.”

“Absolutely DISGUSTING! I literally would have left if I had somewhere else to stay. This room amd the property look NOTHING like the pictures. Room was so nasty we slept in top of the covers, and used nothing else . Stay FAR AWAY!”

“Pool not open during 80 degree weather”

“minimo amenities nel bagno - no shower-cap, slippers, beauty set no plug sockets at desk height @ desk - only sockets under desk...”

“Very impressed with my room and cleanliness. Well stay again”

“I asked for towels, until next morning never got them”