Hotel a West Alexandria

“Front desk lady was friendly and helpful. When we got there there was a family with 3-5 kids sitting outside the main entrance in camping chairs who were always out there (adults were still there past 11pm), almost as if they lived out of this hotel or the shady motel nearby. The elevator rugs were filthy like the other reviews mentioned, and they just bolted another dirty rug on top. The room itself was clean, ac worked well, but the tub had some weird staining on the floor, enough that I chose...

“No coffee maker or alarm clock in the room. Continental breakfast with eggs cooked to order by Richard was top notch.”

“I chose Golden Inn because of all the excellent reviews and they were accurate. Nothing fancy, just a very clean, well maintained, old school motor inn. A very quiet and peaceful night. Super friendly and helpful owner. I believe the owner is the staff.”

“Excellent all around!”

“Nice clean property with helpful staff. Breakfast was excellent and the breakfast attendant was so nice and helpful”

“Nice for the price”

“They only allow one plate at breakfast. The pool looks disgusting.. nothing like the photos. Bathrooms were the best part other then all the soap already being opened and toilet paper already being used… disgusting…”

“I booked this trip through Expedia and paid for it beforehand. The hotel ended up triple charging me the deposit (which I ended up getting back.) But they also charged me for the stay as well. Ive emailed and submitted screenshots of the double payments, bank statements, etc, and still have not gotten my refund. This was in April, and its now end of June. Will never stay here again. Be weary booking this place through Expedia. First time Ive ever had this issue, so Im thankful. But still...

“The room was awful. It appeared to have been flooded, but they didn’t replace the wood laminate flooring which was swollen and popping up and still damp. The room stunk.”

“Great stay”

“Property well maintained. Staff very trained and helpful. Everything cleaned.”

“Great location. Close to the highway. Near shopping”

“The hotel was beautiful, and the staff were friendly. However, the room smelled like mildew, and there was wallpaper, appealing near the windows. There was no option for window ventilation we had to be relocated to a different hotel in another town.”

“The bathroom was not clean. Around the tiolet and bathtub had a dirt ring. Dust throughout and spider Webb by the air conditioner. Ice maker did not work and the gym equipment where broken.”

“Because the room was in such a dilapidated state, and because of your incidental hold, I was forced to immediately take extensive photos and videos of the existing damage and report it to the front desk right away. I had to spend the beginning of my stay documenting your property's failures just to ensure I would not be financially penalized for your staff's negligence. Specifically, I documented and encountered the following severe issues: Severe Plumbing Failures: During a single shower, the...

“Unimpressed with the hotel. They double charged on my bill”

“Our room was very clean and comfortable. We stayed there especially to go to the Air Force Museum and was surprised it was right across the street. The staff was very kind and helpful.”

“The room was clean and comfortable”

“Comfortable, pleasant stay. Would stay here again. Staff was nice and helpful, room was clean, hotel was quiet.”

“I chose this particular hotel because it had an indoor pool. Upon our arrival, we noted a sign on the pool door stating that the pool was closed. When I inquired about when the pool would be opened (I was there for 10 days), they stated "we have no idea, we are waiting on the state." The pool was closed for the duration of our trip. Upon entering our room on a Monday evening, I noted the typical "do not disturb" door hanger on our door and left it for us to sleep in in the morning. I...