Hotel vicino a West Lake - Washington

“Not the fault of the facility, lightning had destroyed the elevator control council and the Ice machine on our floor. I am 76 with bad arthritis and don't do stairs well, but there were no rooms available on the first floor. When we got to our room, the toilet would not stop running. The handle sticks down, and I had to bend the float rod to get it to stop running. Had to lift the handle after that. The air conditioner was very loud when the compressor kicked in. I could feel vibrations in...

“Room was clean, and drag was superb but the toilet was difficult to flush. Also breakfast was ridiculous - I got there at 7:15am and there were 4 slices of white bread, a half a container of Froot Loops, and 4 or 5 bananas. That was it. Coffee was good though, so there's that”

“The property is very nice and great for a short stay. I’d give 5-stars but our ac didn’t work and there isn’t anyone that works the desk so we couldn’t report it. Right on the square and close to a lot. We will stay again.”

“Clean and comfortable”

“Nice ambiance (rustic/deer camp) and a decent breakfast. Didn't serve meats (sausage/bacon) every day. WiFi was very spotty, which was quite inconvenient. No towel bar in the bathroom, which meant we had to get fresh towels from the desk everyday (who likes using cold, wet towels a second day?) The Illinois river is quite close which is very nice if you like a good view and the smell of dead carp. The bar was pleasant, but closed at 8:00 during the week. Housekeeping is available every...

“No public washer or dryer.”

“Room was spacious and clean, with all the amenities needed for a comfortable stay, including treats for our dog! The included breakfast offered a variety of options and helped kickstart our day.”

“the price was very good for our travels”

“Good for a regular hotel. Nothing special, just an average room”

“Trash and children’s toys in the parking lot. Front desk staff barely spoke English which made checking in difficult to say the least. The room had a smashed in door. The beds comforters had huge holes in them. No vending. Overall, not impressed. Would not recommend.”

“Staff was very friendly!! Coffee bar was amazing!!”

“Pros - Intake staff member was excellent and deserves recognition and a raise. Good value for price, compared to other properties. Cons - Ran out of key breakfast items by 8:30 am. Bathroom tub faucet needs upgrade. Make TV easier to use (it's world Cup time!!).”

“Easy to find and booking went right through. Room was modestly clean and bed was comfortable.”

“Avg ”

“My key did not work. When I informed the desk they apologized and gave me the room next door.”

“Everything was good. We moved the table closer to the bed and there was alot of dirt and stuff under it but besides that everything was fine. I’d stay again. Only recommendation is maybe have Netflix or something on the tvs”

“Room brand new and very clean.”

“The reviews and photos online were very misleading. We were warned not to eat the breakfast, which was set up in a closed restaurant. The bedding was stained, the towels were burned with holes in them. Our smoke detector was hanging by a wire. ”

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