Hotel vicino a West Malling Golf Club - West Malling

“Ho soggiornato in questa struttura con la mia famiglia per 2 notti. Abbiamo apprezzato la cordialità e l'efficienza di tutto lo staff che abbiamo incontrato. ”

“Das Zimmer an sich war gut, leider funktionierten weder die Nachtischlampen, noch das HDMI Kabel, das aus der Wand hing. Das Frühstück war super.”

“Overpriced place, with old facilities”

“I did not expect that the room would be detached from the pub and there was no one in the facility overnight. I had questions about how to turn on the heat but there was no one to ask. Staff person was very nice but when she checked me in and showed me the room I didn’t know it was going to get cold.”

“Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...

“OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...

“They could have persons that know how to do a check in ”

“Very poor. We paid for a deluxe triple room as it was cheaper than a standard double, when we arrived the gentleman told us we couldn’t have that room as it was under occupied and would have to have another room. The room was poor Avoid this place ”

“Prima hotelkamer met naast hotel goed gelieerd restaurant en zeer aardige omgeving aan het water. Tevens vlakbij afrit snelweg.”