Hotel vicino a Whale Beach - Sydney

“ All the staff members were friendly and thoughtful. The cabin was compact (pretty small) but modern, really clean and practical. 2 x Good swimming pool, 2 x Good Jumping pillow, for both little ones and bigger kids. The staff and cleaners were working hard every day to keep this holiday resort nice and clean. There is a massive playground including a big skate park nearby. We had a great stay and so we would like to come back here one day. Highly recommend. ”

“Nice stay”

“Upon arrival the staff at reception was warm and welcoming although when we checked into our room I was far from impressed. Our towels were dirty but had been folded in a way to try and disguise the dirtiness. The bed covers and sheets had stains on them which was appalling and the hot water didn’t work in our room. It says it’s supposed to be a 4 star hotel but honestly wouldn’t go past a 1 star. Very disappointed. ”

“Friendly Staff. Room was clean. Spa bath was wonderful and relaxing. Shower leaked onto floor required multiple towels to prevent slip hazards. ”

“Friendly staff, was great to just relax by a quiet pool in the sun”

“mi sono trovato bene e sonio stato accolto con sorrisi e cortesia, logisticamente ottimo per visitare le spiagge del nord di sydney ”

“The room was just what we wanted with excellent views of ocean and pool. Great to have secure parking these days. A very enjoyable stay”

“Great venue for groups”

“Clean room and warm and comfortable. Breakfast was a treat.”

“Liked it so much booked an extra night. ”

“Room was comfortable although I do not like that the window didnt open. Carpet needs to be reviewed, bed was lovely. Cafe downstairs was great, best steak sanwich ever.”

“Rooms were old and dainted, had issues with the air-conditioning on night 2, they offered fans which was unacceptable so i demanded a new room which they reluctantly obliged after some convincing. Found some of the staff rude and not hospitable. Wont be using this hotel again and will definitely NOT be recommending it to anyone. ”

“Everything was perfect ”

“No email response on early check in request - door locked and only able to get in within 2-5pm. Room was located 3 metres from reception so was v noisy with guests arriving/leaving. No physical keys provided - access by electronic keypad - due to a power outage I was unable to access the hotel - this is ridiculous. I had to bang on windows until another guest opened the door for me during a storm event. No communication from the hotel during or after. This is not acceptable. ”

“I reckon every time house keeping comes in they should replace towels and sheets , as we stayed for more then 3 nights and noticed the first time they came in they used the same sheets. We knew it was the same sheets because we took them off the first night and left it on the floor and we came back and noticed the same sheets were on the bed. Besides that we enjoyed our stay staff were very friendly and welcoming, Will definitely be back in the future. ”

“Friendly staff, clean rooms, nice kitchen”

“Very clean comfortable room, helpful and friendly staff, great experience”

“Internet was great. Didn't go to the nsyional park Room was clean.”