Hotel vicino a Willow Maze - Durham

“Lumley Castle is steeped in history. The layout of the communal rooms is a little random and not brilliantly signposted. Staff are all very helpful. Restaurant was good quality. Breakfast good. The rooms lack a few amenities like usb or even plugs by the bed. Soap and shampoo is all that is provided in the bathrooms, which is unusual for a more luxury branded hotel. All small things but would make a difference. but overall it was a very pleasant stay.”

“Not a fan of remote reception and booking in but it all went well and I had a good stay.”

“Very warm so air conditioning in the rooms would be good”

“Food was excellent, whether breakfast or dinner there were so many choices and all we had were delicious. All the staff were encountered were friendly, helpful and efficient. The Sunday dinner we had on arrival was best we'd had out in a long time. Our room was enormous, bed was so comfortable so no problems sleeping. Lovely thick carpet. Bathroom was beautifully warm. Plenty of warm water for the shower, lovely fluffy towels and complimentary toiletries. We really enjoyed our stay...we...

“Lovely clean hotel Staff are excellent and can’t help Enough Breakfast is just the best Well done guys”

“Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good.”

“Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.”

“Rooms were spotless Spot on”

“Perfect ”

“We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

“Good vicinity Very pleasant helpful staff Accomodation very good Good bar For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower”

“Our room was cold, we were woken during night by the cold. We could not adjust the Aircon to make the room warmer, very disappointing. Asked to leave dining room at 10pm and take our coffees through to reception area, a little early. A little disappointing.”

“First visit to Bowes incline and won't be the last.If it was on 4 in bed program I could be hyper critical on a couple of issues but I'm not.I always give a fair and balanced review's and this is what I'm doing,first impression of hotel was clean and well maintained,staff on reception were friendly and welcoming explained breakfast set up and evening meals.rooms are small but cozy for two and well appointed .can get a bit noisy in morning when people going for breakfast with doors...

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too.”

“Room was nice and clean and well presented but you may need to bring an extra plug or 2 as I could only find 1 plug socket so I had to swap around charging. But overall it was a nice place to stay”

“Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”

“Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too”

“Perfect for what I needed, but the pub is a bit tired. That said food was okay and rooms where clean.”