Valutazioni basate su 312 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
87% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,0 Servizio e personale
4,2 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da Los Angeles

Great Location

Data di pubblicazione: 21-apr-2016
Pro: Nice hotel, clean room and great customer service.
Contro: English Pronunciation
Posizione: Walking distance to the drum tower, bell tower, subway station and Muslim Quarter.
The hotel has a western bar, a restaurant for buffet and a café. The café has decent food at decent price (RMB 40-60 for a lunch set). We ordered breakfast in room the room one of the mornings. It came in 15min and the food was decent and the presentation was nice. The breakfast buffet cost around RMB 110 per person. Good selection of western and Chinese food at the buffet, but I feel that it’s overpriced. Paying for specific breakfast items to be delivered to the room is better option. There is a bus station with a lot of bus lines right outside the hotel. We got to a couple of the attractions by taking the direct bus outside of the hotel. It costs only RMB 2 (USD$0.33) per person. Deposit (approx. RMB 500) was required at check in just like all the hotels that we stayed in China, but they refunded the full amount at check out after taking 2min to check the room. My boyfriend was unable to communicate with them at all. I also had a hard time to understand what they said in English. Try to talk to them face to face instead of speaking over the phone. Despite the communication barrier, I see their effort in trying their best to understand and help with our requests and questions.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 15-apr-2016
Pro: Everybody was helpful.
Posizione: Location is good, you can walk the old city wall .
The Hotel was a pleasant surprise to us, for its overall value and the facilities it provided.
3 su 5
di un viaggiatore verificato


Data di pubblicazione: 13-apr-2016
Pro: 英語が通じる
Contro: チックアウトやチェックインの時に愛想の悪い女性がいる。保証金の処理をして終わったのかも分からないまま待たされて、有り難うの一言も無い。最悪です。
Posizione: ショッピングにはGoodなロケーションです。
4 su 5
di un viaggiatore verificato da Los Angeles, California


Data di pubblicazione: 4-apr-2016
Contro: Please turn on the room air condition.. it's not pleasant to have 80+ deg inside the room and no AC on and also hire more English speaking staffs
Posizione: Terracotta Warriors 1 hour drive, 1250 year old Great Mosque and Muslim Market (same area) 15 mins walk, other malls and restaurants nearby
Nice hotel. But they really need to turn on the room air condition. Front desk said, outside cold (75 deg F) so no room air condition (inside room the temp was 80+ deg F) wasn't only me, guests from other parts of the world had the same complain....but who is listening......?? More English speaking staffs needs to be hired to communicate with the foreign guests. There are shopping malls and restaurants within walking distance. 1250 years old The Great Mosque is about 15 minutes walk, Muslim market must be visited for fresh BBQ/Kabab and other kinds of Halal food and also for souvenir purchase at cheaper price. Terracotta Warriors is an hour drive. There is a 6000 year old village -30 minutes drive.
3 su 5
di un viaggiatore verificato da Canada

Good location ... with a decent breakfast

Data di pubblicazione: 30-mar-2016
Pro: We liked the fairly central location ... within walking distance of central historical sites / shopping
Contro: Restaurant Service
Posizione: walk to bell tower, to the wall, to the shopping areas ... also took a trip to see the terra cotta warriors, and the big wild goose pagota
We would rate this hotel as just OK ... not horrible, but could have been a bit better... the hotel is beginning to show its age ... fair value given what we paid for it. The service at the restaurant in the evening was fairly poor. There were not many guests in the restaurant that evening, but we felt ignored ... had to wave them down to take our order, then after ordering a hot pot ... it came ... then after 10 minutes waiting again ... had to go to the front to ask for the "flame" for the hot pot.
4 su 5
di un viaggiatore verificato da 信州

グランド ノーブル ホテル西安

Data di pubblicazione: 26-mar-2016
Pro: お土産売店は品揃え、品質、スタッフ共に素晴らしい。 静かな客室。
Contro: シャワーの温度が温めなのでもう少し熱いお湯が出るようにして欲しい。 トイレは3回流さないと完全に流れない。 TVは英語ですら1チャンネルのみ。
Posizione: 便利な地下鉄の駅まで徒歩10分程度あり。 ホテルの近くには特に何も無い。
5 su 5
di un viaggiatore verificato da 香港


Data di pubblicazione: 23-mar-2016
3 su 5
di un viaggiatore verificato da 東京都江東区


Data di pubblicazione: 8-mar-2016
Pro: ロビーが広く、ゆったりした感じ。 レストランもまあまあ美味しい。パンも販売しているので朝食に買えて便利だった
Contro: 日本語がもう少し分かってくれると助かる。
Posizione: 大通りに面していて分かりやすく、鐘楼までも7分位と便利
少しでも日本語の分かるスタッフがいてくれると心強かった。 それでも一生懸命に対応してくれた。 鐘楼に通じる大通りに面しているので、分かりやすく、便利だった。
3 su 5
di Charles

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 1-gen-2016 su Hotels
4 su 5

Nice Xi'an visit

Data di pubblicazione: 30-nov-2015 su CheapTickets
We were very late arrival at the hotel. The staff was very nice and settled us down quickly. He also helped us to contact the travel agency to arrange our next-day trip even the time was close to mid-night. The hotel provides very good foods with many choices which is the best we think in this hotel. The overall facilities are kind of old or worn-out. Although the location is at the center of city, it was not very convenience to reach the scene spots because of the bad traffic in the area. If you have luggage or child, the experience was even worse as it's difficult to catch a taxi and the station of subway also isn't a walkable distance.