Valutazioni basate su 316 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,1 su 5
87% degli ospiti consiglia questa struttura
4,3 Pulizia della camera
4,0 Servizio e personale
4,2 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
5 su 5
di un viaggiatore verificato da Florida and Chengdu, China

Perhaps the most pleasant hotel surprise in Xi An

Data di pubblicazione: 13-mag-2016
Pro: We could not find anything about this facility that was lacking. In fact, the entire experience with Grand Noble was a great pleasure.
Contro: Nothing! Absolutely nothing.
Posizione: The hotel is within walking distance of the Bell Tower, the Drum Tower, excellent shopping, and the Muslim Quarter. The city wall is ten minutes away
After viewing the reviews of the Grand Noble Hotel from other travelers, thankfully we selected it as opposed to others. It is very conveniently located, being within walking distance of the Bell Tower, the Drum Tower, and reasonably close to the City Wall. Having been assigned to China more than twenty times as a Visiting Professor, we have experienced stays at scores of hotels, including a couple in Xi An, and many of them were so-called "luxury" facilities. But none of them exceeded the quality standards maintained by this one, especially in terms of customer service. Every member of the staff whom we encountered was exceptional in every way. The dining facilities are will please anyone's culinary tastes, from ordering a la cart to a very good buffet that features cuisine for most visitors. This is not a large hotel but is very attractive, the rooms are much more than merely adequate, exceptionally clean and well maintained, and again, is the best accommodation surprise in Xi An.
5 su 5
di un viaggiatore verificato da Los Angeles

Great Location

Data di pubblicazione: 21-apr-2016
Pro: Nice hotel, clean room and great customer service.
Contro: English Pronunciation
Posizione: Walking distance to the drum tower, bell tower, subway station and Muslim Quarter.
The hotel has a western bar, a restaurant for buffet and a café. The café has decent food at decent price (RMB 40-60 for a lunch set). We ordered breakfast in room the room one of the mornings. It came in 15min and the food was decent and the presentation was nice. The breakfast buffet cost around RMB 110 per person. Good selection of western and Chinese food at the buffet, but I feel that it’s overpriced. Paying for specific breakfast items to be delivered to the room is better option. There is a bus station with a lot of bus lines right outside the hotel. We got to a couple of the attractions by taking the direct bus outside of the hotel. It costs only RMB 2 (USD$0.33) per person. Deposit (approx. RMB 500) was required at check in just like all the hotels that we stayed in China, but they refunded the full amount at check out after taking 2min to check the room. My boyfriend was unable to communicate with them at all. I also had a hard time to understand what they said in English. Try to talk to them face to face instead of speaking over the phone. Despite the communication barrier, I see their effort in trying their best to understand and help with our requests and questions.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 15-apr-2016
Pro: Everybody was helpful.
Posizione: Location is good, you can walk the old city wall .
The Hotel was a pleasant surprise to us, for its overall value and the facilities it provided.
3 su 5
di un viaggiatore verificato


Data di pubblicazione: 13-apr-2016
Pro: 英語が通じる
Contro: チックアウトやチェックインの時に愛想の悪い女性がいる。保証金の処理をして終わったのかも分からないまま待たされて、有り難うの一言も無い。最悪です。
Posizione: ショッピングにはGoodなロケーションです。
4 su 5
di un viaggiatore verificato da Los Angeles, California


Data di pubblicazione: 4-apr-2016
Contro: Please turn on the room air condition.. it's not pleasant to have 80+ deg inside the room and no AC on and also hire more English speaking staffs
Posizione: Terracotta Warriors 1 hour drive, 1250 year old Great Mosque and Muslim Market (same area) 15 mins walk, other malls and restaurants nearby
Nice hotel. But they really need to turn on the room air condition. Front desk said, outside cold (75 deg F) so no room air condition (inside room the temp was 80+ deg F) wasn't only me, guests from other parts of the world had the same complain....but who is listening......?? More English speaking staffs needs to be hired to communicate with the foreign guests. There are shopping malls and restaurants within walking distance. 1250 years old The Great Mosque is about 15 minutes walk, Muslim market must be visited for fresh BBQ/Kabab and other kinds of Halal food and also for souvenir purchase at cheaper price. Terracotta Warriors is an hour drive. There is a 6000 year old village -30 minutes drive.
3 su 5
di un viaggiatore verificato da Canada

Good location ... with a decent breakfast

Data di pubblicazione: 30-mar-2016
Pro: We liked the fairly central location ... within walking distance of central historical sites / shopping
Contro: Restaurant Service
Posizione: walk to bell tower, to the wall, to the shopping areas ... also took a trip to see the terra cotta warriors, and the big wild goose pagota
We would rate this hotel as just OK ... not horrible, but could have been a bit better... the hotel is beginning to show its age ... fair value given what we paid for it. The service at the restaurant in the evening was fairly poor. There were not many guests in the restaurant that evening, but we felt ignored ... had to wave them down to take our order, then after ordering a hot pot ... it came ... then after 10 minutes waiting again ... had to go to the front to ask for the "flame" for the hot pot.
4 su 5
di un viaggiatore verificato da 信州

グランド ノーブル ホテル西安

Data di pubblicazione: 26-mar-2016
Pro: お土産売店は品揃え、品質、スタッフ共に素晴らしい。 静かな客室。
Contro: シャワーの温度が温めなのでもう少し熱いお湯が出るようにして欲しい。 トイレは3回流さないと完全に流れない。 TVは英語ですら1チャンネルのみ。
Posizione: 便利な地下鉄の駅まで徒歩10分程度あり。 ホテルの近くには特に何も無い。
5 su 5
di un viaggiatore verificato da 香港


Data di pubblicazione: 23-mar-2016
3 su 5
di un viaggiatore verificato da 東京都江東区


Data di pubblicazione: 8-mar-2016
Pro: ロビーが広く、ゆったりした感じ。 レストランもまあまあ美味しい。パンも販売しているので朝食に買えて便利だった
Contro: 日本語がもう少し分かってくれると助かる。
Posizione: 大通りに面していて分かりやすく、鐘楼までも7分位と便利
少しでも日本語の分かるスタッフがいてくれると心強かった。 それでも一生懸命に対応してくれた。 鐘楼に通じる大通りに面しているので、分かりやすく、便利だった。
5 su 5
di Emmanuel da Seattle, Wa

Excellent hotel. With 5 star service

Data di pubblicazione: 21-feb-2016 su Hotels
At first during checking in, I was given the room that I reserved a large suite with all the amenities, even with 2 shower bathrooms... But after looking around at first glance, I found one of the showers with terrible cleanliness issues, the drain was full of hair. After taking a picture and showing the front desk, they upgraded my room to a Jr Suite with a city view. It was a pleasant upgrade, staff called my room after I checked into the upgraded room to make sure everything was in good condition, the staff spoke fairly well English to help with other need. The location is still up and coming with a new shopping center still under construction, but bus stop infront of the property, short walking distance to subway, and the concierge willing to call a taxi or ride service for you.