Gentle, professional staff. If you stay here, definitely eat dinner at their pizzeria, which has a beautiful outdoor seating area. It turned out to be one of the loveliest dinners of our entire 2-week trip.
The hotel's environment is just very welcoming and well-maintained.
Fyi the breakfast here is only 6 euros, not the super high price that Expedia lists. I believe several of the Expedia-listed fees are incorrect (maybe the wrong currency was entered?). So don't be turned off by the parking/breakfast/etc fees listed on Expedia, and just contact the hotel directly to figure out the price.