Vacanze Zamczysk

Not clean, for example.in the shared kitchen... better no comment. The room was clean at an average level. Staff is not useful at all. Even if you send a message from the chat they simply ignore it. Our room had NO AIR CONDITIONING. The corridor and shared areas had it. Not in our room! We couldn't sleep because it was crazy hot and my wife almost had a panic attack we were going to call for an ambulance. I could relax her and the morning after the first night we left. They even refused to reimburse the second night despite the false information about the availability of the air conditioning.

Bra läge med fin balkong.

La camera era perfetta Bagno e doccia perfetta Posizione eccezionale

Si tratta di un B&B o poco più, non di un hotel. Non effettua servizio notturno. Pur avendo soggiornato per due sole notti, per una delle due avevano dimenticato di fare pulizie e non sono stati in grado di risolvere il problema, ma solo di fornirmi altre asciugamani. La colazione dolce, di gusto italiano o francese, è molto deludente. la camera, sulla strada, non era assolutamente silenziosa (sabato notte). Ottima la posizione. Nonostante dalla foto si percepisca un'ambientazione romantica che dovrebbe richiamare Chopin, di fatto il B&B si trova in un grosso palazzo di stile sovietico. Le stanze sono arredate con oggetti di modernariato più o meno ben accostati.

We booked last minute for a one-night stay. The site did not indicate an additional deposit and the property sent a link for payment through a private email that went to spam. I missed that email and upon calling, the woman was dismissive stating I should get to a cafe for wifi before 10pm cutoff. It was 930pm, had my three kids with me, and was frantically trying to get this payment through. A little more kindness would have gone a long way. Take note: A lot of stairs to take. There is active construction going on in the area. The property taped signs on all the windows saying to not open them due the possibility of the glass breaking due to winds. There are several fans available but it was not enough to dissipate the heat in the rooms and we were sweltering. We booked due to the great reviews and were expecting a nice, reasonable stay. This was a terrible stay. I did request a refund from the owner before checking out of the property due to the circumstances and was declined since I “completed” my stay and did not reach out when the problems occurred. I am understanding this to mean calling at 3a asking to permit me to open a window or something? I’m not sure. I did want to give the positives. We did think the apartment was true to the pictures. They provided some amenities like body wash and shampoo. Pillows were plentiful.