Pousada a Bansko

“Was a nice and very helpful ”

“Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.”

“Zimer,personal und das esen war gut”

“Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!”

“Un accueil chaleureux et professionnel.”

“Great location. Great room. Great view. Friendly staff. Fantastic breakfast”

“We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!”

“Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value.”

“Le stanze non sono insonorizzate bene, ma fortunatamente ho sempre i tappi con me per dormire, altrimenti sarebbe stato difficile dormire tranquilli al primo piano. Le stanze sono pulite, nessun problema da questo punto di vista ma mancava un bollitore d’acqua con il te perfino nelle stanze superior. La spa ammetteva bambini, quindi c’era tantissimo casino sempre, un po’ impossibile rilassarsi. Colazione super e cena buffet pure. Bel panorama sulle montagne. Rapporto qualità prezzo mediocre,...

“Warm and frindely people, structure near the gondola and the main street ”