Pousada a Bansko

“Nice hotel... very relaxing place... nice views to the mountains... comfortable rooms...excellent breakfast... we would like to return again and stay more...”

“Excellent like always ”

“Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.”

“Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too”

“Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value.”

“Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. ”

“Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!”

“We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!”

“Le stanze non sono insonorizzate bene, ma fortunatamente ho sempre i tappi con me per dormire, altrimenti sarebbe stato difficile dormire tranquilli al primo piano. Le stanze sono pulite, nessun problema da questo punto di vista ma mancava un bollitore d’acqua con il te perfino nelle stanze superior. La spa ammetteva bambini, quindi c’era tantissimo casino sempre, un po’ impossibile rilassarsi. Colazione super e cena buffet pure. Bel panorama sulle montagne. Rapporto qualità prezzo mediocre,...

“Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend ”

“Alles was perfect ”