Residence a Basildon

“check in veloce, personale gentile, camera spaziosa e pulita”

“Ho prenotato, per 2 notti, 2 camere con letto matrimoniale e mi han dato 2 camere con letti singoli. Dopo la richiesta di avere la camera esatta, mi hanno dato una camera che odorava di vecchio, muffa. Ci siamo fatti spostare e ci hanno dato una camera già occupata, ci hanno spostato ancora in una camera adatta. Nulla di che la camera se non per il fatto che era in mezzo a due camere già occupate da persone che si conoscevano e che han fatto casino fino a notte fonda. Nel parcheggio è presente...

“The room was very clean, and the beds were very comfortable, although the room was small, and if you ended up stuck inside, you’d quickly become claustrophobic. Likewise, the picture used to advertise the hotel is not a picture of any public or restaurant space in the hotel building, but a picture of the pub/restaurant 150 feet away. There is no public space you can hang out in within the hotel building. The price could not be beat, however. The fan for the bathroom was totally ineffective and...

“All I can say about the property is that it was clean. The owner did repair the loose toilet seat, replace the dead smoke alarm battery, and bring more crockery fairly quickly after I complained. But the listing description was woefully inaccurate and certainly didn't mention the patched and mended state of most rooms. This is not a 10* 'excellent' property. Far from it. If it had been accurately listed (and priced accordingly) then that's fair enough, but I was expecting a much higher standard...