Hotel a Big Sandy

“The property is a one star property at the best. It should not be on Expedia. There is a reason they do not place a picture of the exterior. If they had I would not of entertained the thought of staying. The sheets were stained, there were energy drink cans in the room trash can, the bath sink did not drain and the bed was extremely hard. The ac, microwave and frig were new.”

“My reservation was for 3 people. We had towel for 2. Had to ask for more towels. Did received the towel. The next day again the cleaning staff left towels for 2 people. AGAIN HAD TO ASK FOR MORE TOWELS. The chair in the room had a broken leg. the Desk table was wobbly. The lamp shade had months of dust on them. The bedding was clean.”

“Top notch well maintained and professional staff respectful and considerate”

“Pros: New TV with lots of channels available. Easily accessible location. Lots of restaurants, gas stations and stores in close proximity. Cons: We had issues when we 1st arrived with the room key card not working. Went back to the office to find we were booked in a different room so new key cards had to be made. The next day my husband went in to see if he could put an ice pack in the freezer in the lobby. They wanted to move us to a different room so we would have a small freezer in the...

“Great property”

“Very clean and updated hotel”

“The room was absolutely disgusting. Door looked like it was kicked in multiple times. Door frame busted. Probably over 900 stairs on the walls/floors and ceilings. Floor was broken and buckled from water damage with a hole in the bathroom. Beds had hundreds of stains on them. Room and bathroom reaked of cigarettes and it was a non smoking room. Every outlet was loose and falling out of the wall and didn’t work. All the nobs were missing on the dresser. Tv remote was sticky. Had to run the shower...

“This was the perfect cabin camping I've ever experienced!! It was beautiful near the lakes plenty to do. The fire pit and bbq on site were amazing !! 10/10!!”