Hotel vicino a Casino of the Rockies - Cranbrook

“Good enough”

“The room was nothing like the pictures, I was disappointed by the run down furnature, the lack of cleanliness and the room was hot when we got there and the air conditioning is positioned above the door, so difficult to reach and very loud. The motel is situated on a busy street which significant noise.”

“Very enjoyable and clean stay!”

“It was a great clean place to stay. The bed was comfy, the staff were very nice. I would stay here again.”

“It was more about what I didn’t like”

“Its your typical Motel 6, the bare minimum. The bed is hard and I had no control over AC. It was 30C degrees when I got there mid day after riding on the motorcycle from Calgary. I arrived 45 min early and wasnt allowed to check in, which I understand. However, there is a chair in the office with a table next to it. I sat down to wait and cool off. The older desk clerk kept saying "unacceptable" to me. I said, I'm not allowed to wait here" He said no, then told me to go to another...

“we love this hotel and stay here every year.”

“Good place to stay if you need to go to Cranbrook.”

“Heritage Inn is definitely an older place that desperately needs TLC - it was okay for one or two nights, but it's debateable for longer than that. Although everything seemed clean and the beds were okay comfort-wise, we did have issues - hallway carpeting had large wrinkles that pose tripping hazards, the airconditioner was old, super noisy and minimally adequate, when we put towels on the bathroom counter, they turned orange, the tub was plugged with a huge wad of hair, the room carpeting was...