Hotel vicino a Children's Museum of Virginia - Portsmouth

“The moment we pulled up we were greeted with the the most friendly vallet attendant. The front desk staff was very pleasant and helpful as well as we were not sure where to park the car at first but one phone call to the front desk aa she noticed us parked and assured us we were in the right spot. The check-in was easy. We were given our keycards and we went up to our room on the 7th floor. The rooms was very clean and spacious. I always like to look around the room before unpacking. I did...

“Ok”

“Hotel pulito e personale gentile ”

“The pool heat was broken. The hot tub had no water. 1 of 2 elevators broken. HVAC system was broken. The room was okay.”

“My room was #1226 and the toilet needs to be fixed, it rocked when you sit on it… very unsafe. ”

“Clean room, dangerous environment ”

“Do not, I repeat DO NOT stay at this property. I had a day trip to Virginia and needed a quick place to stay. When I arrived first red flag were kids playing in the parking lot. Not to say that they can’t play, but it was obvious these kids lived at the property. When I got inside the room, it smelled like cigarettes, the beds were just mattresses on spring frames, pillows were different sizes, bathroom was dirty. Even though the surface of the bed didn’t have any stains, if I had a black light...

“The room walls had mold on them there weren’t any pillowcases on the pillows which were left in a pile on the bed the linen was dirty and the front desk staff was very rude and did not provide good customer service or communication skills ”

“The sheets had not been changed but the bed was made up. Sheets were full of hair and sand. Horrible place. Never another Econo Lodge! ”

“There was no real kitchen area. ”

“The rooms were terrible. 1st room on second floor had bed bugs! 2nd room on 1st had dirty sheets and poor water pressure, barely came out! 3rd room dirty shower and hole in wall. Connection room very loud, staff did nothing about it until 4am on second stay. Side door was not secured. Can get in without a key, door just opened. WILL NEVER STAY OR RECOMMEND THIS PLACE WVR AGAIN !!!!!!!”

“Most of the staff here is amazing.However , they are unaware of things that go on here in this hotel , and I think it's time that they figured them out. Management team is so blind here.They let their staff go in the room where they put the laundry and they let them smoke drugs , not just cigarettes , but drugs. They make their guest stand off the property, but they let their hotel staff smoke drugs here, or at least that's what Jay does and Ur, which is the maintenance man.\nIs up at the front...

“Ha”

“The room had furniture that was badly stained & really dingy wash clothes. Even for the price that seems ridiculous. ”

“Was a last minute for this booking, I guess we got the old room instead of a newer room the linen on bed could have been little cleaner was stains all over sheets could not sleep on it had to buy sheets to relax. The towels need to be replaced stains and everything on the towels just not a good experience for me and my family.”

“Yes ”

“Wouldn’t recommend staying more than a night or two. Uncomfortable bed and not well cleaned bathrooms made me feel less than satisfied with my stay. Staff was still helpful though.”