Hotel vicino a Copmere Picnic Site - Stafford

“Quick process by helpful staff.”

“Clean room with plenty of hot water in the shower and a comfortable bed. But the outstanding feature was the staff not just helpful but friendly and as someone travelling, on this occasion, on my own they were invaluable. Yes, the property did look a little bit rundown and like it could’ve done with a lick of paint in places but that did nothing to detract from my stay. For r a budget friendly break in a long journey I could not ask for anything else.”

“Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished ”

“All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“It’s ok for the price. Helpful staff, good parking, worn out rooms, Stafford town is a bit tired too.”

“No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep ”

“Comodissima posizione Personale reception gentilissimo”

“Personale molto professionale ed accogliente. Avevo dimenticato in camera dei vestiti e mi sono stati recapitati a casa. Ho apprezzato molto. Vengo ogni anno e mi trovo sempre molto bene allo Swan Hotel. Piero.”

“Easy parking, nice staff...the mattress needs to be replaced.”

“Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!”

“The room was clean, the staff were very helpful. My TV and extractor in the bathroom weren't working, the staff sorted them straight away!!”

“The room was clean but the bed was hard and you needed binoculars to see the TV. We stayed in Kent hall and it seemed like an old office block that has been turned into bedrooms. Breakfast wasn't that great sausages and bacon were overcooked and dry. The parking was not that great either.”

“NUOVA E PULITA”

“Terrible communication and not clean at all ”