Hotel a Estate Trunk Bay

“I stayed here with one of my best friends, and my mother and the staff was very friendly and helpful. I liked the security of the fact that they have a main gate that they lock after hours so random people aren’t coming in. The only downside to this hotel and why I only ranked it. Four stars out of five is that the rooms were very small and the water pressure isn’t the greatest but we didn’t mind because we just slept there and the rest of the time we were sightseeing! I do wanna make a note...

“15 min walk to the closest restaurant for dinner. WiFi signal is bad”

“Very unique property. Staff at desk not very welcoming. On property shop not well stocked. Bar staff Jay and Lisa were very nice and staff at evening bar were very accommodating. Bell staff didn’t offer to take our bags into room which was strange. Food was good. Great views from room and room was well appointed.”

“The service was good the staff was very friendly and helpful. A few minor inconveniences like the remotes to the tvs not working, no WiFi upon arrival both of which were minor because I didn’t plan to be in the room for the majority of the day but you may want to come home unwind and watch a little tv. Besides that everything else was great, the have a really nice coffee shop on site and sometimes have a live band playing by the pool.”

“Disaster! Filthy, AC useless, I have never seen dirtier, ripped, beat up property like this.”

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

“It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV..”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”

“The hotel does not have enough amenities . The restaurant has only one worker taking payments and taking orders. The hotel needs a good renovation. It’s very convenient cuz it is downtown but it needs a good facelift.”

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“Poor customer service from staff”