Hotel vicino a Norfolk Premium Outlets - Norfolk

“Everything was wonderful”

“There was no phone in my room, the iron was broken and the handle on my toilet was broken.”

“Beautiful and clean surroundings, from the front desk to the room! Spacious fitness room! Very friendly and helpful staff!”

“Tacky experience. Peeling paint, torn chair upholstery, no tub drain plug and sink drain plug didn't operate. No bottled water, no snacks available, no pop machine. 1/2 roll of tp in the bathroom. There's more, but you get the picture.”

“The customer service”

“Hotel rooms was dated, beds wasn’t comfortable, breakfast is only 7am - 9am and it’s very limited. In addition and the area was sketchy. It was interesting night activity at this hotel. What I can say positive was that the front desk staff was nice and the room was clean. It had an Oder when we arrived but we quickly got the smell out of our room with an air freshener. I wouldn’t stay here again.”

“Molto vicina sia all'aeroporto (ottimo se si ha un volo al mattino presto) che ad un grande e conveniente outlet. Andrebbe però migliorata la pulizia specialmente nel bagno.”

“Rooms very small outlets didn’t work”

“Room was very smelly and most of the lights didn’t work. The breakfast was terrible. Didn’t use pool so not sure about that”

“Awfully bad experience. My family and I were doing a roadtrip so we needed a place for the night. We booked two rooms and both had very dirty floors, especially the bathrooms ones with a lot of hair on them. Bed sheets lacked and the beds had some stains on them. Wi-fi didn't work. Outside the rooms there was a terrible smell of pee. We went to the front desk reporting these problems and luckily the ladies changed our rooms, which were both with clean bed sheets and cleaner bathrooms but still...

“It was disgusting bugs everywhere and stains door was broken and the microwave i asked for help with the microwave and he told me no ? The room reaks of weed and cigarettes im very disappointed”

“Staying at The Bay Inn was the best traveling experience I’ve had this year. The room was perfect. The staff was very kind and welcoming. The location can’t be any better if you’re a beach lover. I look forward to staying again should I ever return to Norfolk.”