4/10 Scarso
Laurie
Viaggio di lavoro, Viaggio con la famiglia
23 nov 2025
Non mi è piaciuto: Pulizia e servizi
We come to Virginia Beach each year and we have stayed here for the past three years and upon entering the lobby, it looked a little unkempt this time, but it was fine. The girl at the front desk was helpful, and we got our room quickly upon our late night arrival. The elevator felt unclean as there were smears of something that had spilled on the floor. It had clearly been there for some time. Our room was fine and appeared clean upon our arrival. However, for the three days we were there, our room was never turned down. We came back to an unmade bed each day. There were only two small washcloths and two small bath towels when we arrived. There were no hand towels, and the second day, it had appeared that somebody came into the room, took the dirty towels, left no additional towels and took the garbage yet they dropped some of the garbage on the floor and left it there. Incredibly disappointing and we will not be returning.
Laurie
Soggiorno di 3 notti a novembre 2025
