Hotel vicino a Ponte di Howrah - Calcutta

“Negative. I asked to stay in new Wings rhry they ask money. ”

“Hotel elegante in una zona molto frequentata e caotica. Nei dintorni non ci sono ristoranti occidentali, se non in park street (20 minuti a piedi nel caos o 20 minuti di taxi). L'hotel potrebbe provvedere ad un servizio ristorazione per la clientela internazionale. Non capisco a cosa serva un inserviente che stà tutto il giorno in ascensore a selezionare i piani per i clienti! Per il resto molto bene”

“Front desk Ms.Sanjana was really great service. Overall friendly staff ”

“Extremely convenient location near train station & bus lines. Rooms are refurbished with new furniture & fresh paint & well-working AC & wifi. The elevator is very convenient for luggage. Desk is fully staffed all day but English & ability to deal with online bookings take some time & effort. Bring screenshots of online bookings for best results.”

“La struttura si trova in un'area d'interesse storico ed è essa stessa un antico palazzo in stile coloniale, situato a pochi passi dal mercato, in una delle zone più rappresentative e difficili della città. La pulizia lascia molto a desiderare, sia nella stanza, dove è possibile fumare, che nel bagno, da subito non ho avuto buone sensazioni, al tatto ogno cosa sembra essere sporca. L'insonorizzazione è praticamente inesistente. ”

“I stayed 1 night in hotel Raunak,it was a great experience, staff are ready good and friendly, great location. Rooms are really neat and clean. I recommend to stay with your family.”

“Staff are very good. I ask for extra time to checkout and they give me extra time to checkout just for 800 rupees. thank you. Shopping center 10 min walk. ”

“Ero da sola a Calcutta e in questo albergo mi sono sentita sicura. Ha un ristorante/bar su una terrazza al nono piano (separata dalla gestione dell'albergo). Fantastica. Soprattutto per chi non ama l'aria condizionata gelida di quasi tutti i ristoranti.”

“L'HOTEL EST PROPRE LA SALLE DE BAIN EST PROPRE......LE PROBLEME C'EST LE VENTILLATEUR QUI FAIT BEAUCOUP DE BRUIT , ET ON PEU PAS BIEN DORMIR AVEC LE BRUIT DU VENTILATEUR......APRES IL Y A UN AUTRE DETAIL C'EST QUE LA FENETRE DE LA CHAMBRE EST FACE A UN MUR ET CELA CE N'EST PAS TRES AGREABLE......( CHAMBRE N° 202 .....JE RECOMMANDE C'EST HOTEL PAR CE QUE C'EST PROPRE ET A L'ENTREE IL Y A UN GARDIEN LE JOUR ET LA NUIT AVEC UN OU DEUX HOMME AU BUREAU DE LA RECEPTION DE L'HOTEL......JE...

“Very nice position. The staff members were kind and polite”

“I have no problem with the hotel but hotels.com. I could not check in immediately after I arrived because the hotel did not receive any notification from hotels.com. Then I contacted the customer service but it also failed to resolve the issue. The agent even asked me the phone number of the hotel so she/he can contact them. So so disappointed with hotels.com”

“Not clean”

“Room in. ”

“I have no Idea how this hotel got 3 star ratings, room is moulded, damped, bed and blanket is got spot and durty blanket and street level breakfast. no tissu even in toilet. I have to asked for tissue but they said they are not providing any tissue. even no water with the breakfast. in my 2 night stay never seen they cleaning any parts of the hotel. top of everything their information on description is not matched in reality.”

“The hotel location is not correct in Expedia. I booked it because it showed the location fairly place, BBD downtown Kolkata. It turns out the hotel is in another town, 1h outside Kolkata. It is a deceitful advertisement on Expedia page. The hotel is located off a busy road with little to no amenities around. The owner (or manager) first offered me to stay as a guest and the day after was adamant on not refunding my booking. Terrible experience if you are a foreigner. ”