Hotel vicino a The Captain's Shoppes - Londonderry

“Handicap accessible room was clean with helpful fixtures throughout for added ease of use. Coffee was the best in any hotel I’ve ever stayed at!!!!”

“The breakfast was fresh. The staff, Jocelyne, and Felicia in particular were very pleasant but the manager of the hotel. Shah Was so rude. I have worked at the Four Seasons Hotel in Montreal, so I have experienced working in the hospitality industry. We have stayed at this location many times before and the way he handled the request that we had and they didn’t fulfil the request that we were promised, he handled it very poorly.”

“Staff was great !!! Clean rooms great food drinks & breakfast ”

“Nice place to stay in”

“The breakfast was good, it was hot and fresh. ”

“Staff was very nice however, the hotel is on the dirty side. Visible stains on the pillows and sheets. ”

“The staff were disorganized and rude. They communicated with me poorly and did not take any accountability for their mistakes and disorganization. The staff did not apologize for the inconvenience and denied to accommodate my husband and I in anyway. I felt disrespected and dismissed as a guest. ”

“I didnt have money for the breakfast but the ac worked”

“In reception non informano del fatto che una tassa addizionale, chiamata destination fee, verrà aggiunta alla fine: lo si scopre solo se si spulcia nella custodia che mi hanno dato al check in. Inoltre 40 dollari a notte per il parcheggio sono tanti. La risposta dell'hotel è stata che, per essere competitivi com gli altri hotel hanno ridotto il prezzo del pernottamento e spostato il costo in un voce nascosta.”

“I was surprised how the kitchenette did not match the pictures on expedia. I was also surprised to have to pay a parking fee. We had to clean the pots a lot in order to use them. I thought I would need to buy dishing washing liquid. When I asked if there was any to purchase, I was given one. I did not like condition of the hallways near the elevator and how some of the hallway on the second floor was undone. For what I paid, I was not pleased. The people that work there were nice, except...

“It was clean and Close to restaurants and stores”

“The restaurant/bar was connected to the property great atmosphere great staff”

“Breakfast was good, and the area was decent, though there wasn’t much going on nearby. The staff was friendly and generally helpful throughout our stay. However, housekeeping did not come to change the towels, replace the toilet paper, or make the beds. Overall, it was still a nice experience. We had to leave a day early, and the staff handled the change without any issues.”

“Not a bad place to visit.”

“Breakfast was good, not great, but it was an extra cost. I can’t think of the last time I stayed at a hotel that did not have complementary continental breakfast. It wasn’t better than that and frankly a little confusing. You could’ve included with your reservation, if not, charged to your room or paid directly, but even the front desk had trouble explaining that to me.”

“Everything was great except the pool. It was kind of grimy looking. But that isn't something that is a necessity for us. The room was spacious with plenty of desk space for us to work remotely. The kitchenette had the necessary pots/pans/etc to make some basic dinners. We stayed a week while visiting kids/grandkids near by. It was perfect for us and I suspect we will be booking it again.”

“Amazing hotel. Great location and incredible people.”