Hotel vicino a University Center of Lake County - Grayslake

“The front desk clerk was very nice when I checked in. I luckily got the last available room, and it was late at night. The room was nice, clean, and I slept great. The breakfast was fantastic. The pool was nice and the workout room as well. I forgot my toothpaste, and the front desk gave me a complimentary packet. Checkout was quick and easy. I would definitely stay here again.”

“Staff was great, breakfast was amazing, stay was easy to check in and easy to check out”

“I enjoy staying here all the time Clean hotel n rooms staff are very nice n The breakfast is great I’ll will definitely return this year again”

“Me encantó el trato del personal y las habitaciones muy limpias. El ascensor está dañado, pero funcional.”

“It was nice”

“I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

“The hotel was an excellent experience for my family. The lobby was beautiful and the staff welcoming. My kids loved the pool and the two birds in the lobby.”

“The hotel was pretty dirty; there were stained chairs placed in the hallway at the landings. The room mostly clean but the bathroom tile was broken up and one of our party stepped on a shard of broken tile during the night. The electrical outlet by the sink did not have a cover. When I asked for extra coffee for my room, one of the managers or owners (wearing a tie) just looked at me and walked away. The lady who was working on something else behind the counter finally popped up and took...

“Room was clean and excellent staff”

“Over all excelente!”

“Great place to stay with kids or friends and family. Basketball court and pool table for added fun.”

“Went for my brother’s Navy graduation. The place was super clean and quiet (just how I like it, lol). If I’m ever back in Illinois, I would stay here again.”

“When arriving front desk was kind. Rooms were clean”