Hotel vicino a Westfield Southlake Mall - Merrillville

“Na”

“We love this hotel!!!”

“Property is old and in need of updates. They had a sign posted saying that they were renovating. Breakfast was adequate but more limited than I expect from a Hampton.”

“False fire alarm sounding. Questionable cleanliness of first floor ice machine. Difficult to use computer in computer center. Love everything, else and will return.”

“Staff was great. Property needs some love ..a lot of rusted stuff around. There was a light smell of piss in the area where you first walk in. If they just invested some money and remodeled this would be an excellent Marriott property. Definitely bottom tier property for me but so grateful to be able to stay here last minute after I was booted out of my residence inn confirmed property two days before I arrived.”

“we stayed over the 4th, our TV remote did not work, and it took until the 5th for it to get fixed. Good breakfast, but there is a charge, and they were really pushy to get me to sign the book, even though I left the breakfast card on the book. No plates, and the staff was upset that we tried to grab clean ones from the stack that was visible behind the counter. Only one elevator working the weekend we were there, and it was busy since it was the 4th weekend”

“Residence Inn was very easy check-in. Staff was very nice and helpful. Rooms were very clean. Renovations were in process. Dishwasher was never bolted in so couldn't use. Even after calling maintance. They never showed up.”

“N/A”

“This facility was sub-par from start to finish. My room can't been vacuumed -trash, debris everywhere. There was hair in the bathroom sink, I found hairs on the linens of the made-up bed. The sheet on one bed had a brownish-red stain. The walls were dirty. The bathtub had some sort of folded up paper and hair in the drain. The no -slip mat in the tub (fixed by adhesive to the tub) looked like black mold was growing on the underside. I took pictures of everything and tried to discuss with...

“This hotel is still under construction while the room we were given was clean and pretty nice. The bed was hard. The television did not work. We went to the office, but it was never fixed when we got there. We were charged $100 deposit and and it was not refunded that they said we smoked me and my boyfriend don’t even smoke. They kept our deposit refused to give it back so don’t stay at this hotel in Merrillville. There are many other nicer friendlier hotels in the area.”

“Clean room”

“The bed was uncomfortable and the chair was hard and coming apart. My husband asked if it was possible to get extra towels and the woman he was speaking to said unfortunately no. Another staff member came up and slammed a little plaque on the counter and said read it and weep. It stated that linens, dishes and a coffee maker are all available for purchase. There isn’t a coffee maker in the room but one is in the lobby. Signs are in the hallways posting quiet hours but there were still children...

“AC didn’t work and the fire alarm was set off”

“Sosta di passaggio, camera molto sporca, sona non delle migliori”

“Hotel da incubo, sporco sudicio, stanze con ragni, moquette maleodorante, piscina squallida, colazione infima, un luogo abbandonato. Non fatevi abbindolare dal basso prezzo, è un posto da evitare assolutamente! ”

“It was just ok.”

“Terrible rooms , no gym , smell in water”

“The pool area gets super hot/ humid in the summer. The area could benefit from an a/c system or an exhaust system to control the chlorine fumes and uncomfortable temp. Not bad when you're swimming, but if you are watching the kiddios it's not a great guest experiences.”