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Reviews of Devils Lake Inn

2 out of 5
Devils Lake Inn
1109 Highway 20 S, Devils Lake, ND

Reviews

5.0
Rating 10 - Excellent. 5 out of 113 reviews" "
Rating 8 - Good. 21 out of 113 reviews" "
Rating 6 - Okay. 27 out of 113 reviews" "
Rating 4 - Poor. 26 out of 113 reviews" "
Rating 2 - Terrible. 34 out of 113 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

tim

Liked: Cleanliness
Disliked: Property conditions & facilities
Grass near the building full of pet feces. On checking the tv would not turn on. After a cord was changed, it would not turn off so I turned the volume down and used it as a night light. No tv guide was supplied. Light between the beds didn’t work, but wasn’t replaced until the second day. No cleaning done after the first day.
Stayed 2 nights in Jan 2024
Response from J R (GM) on 31 Jan 2024
Mr. Tim, Thank you for taking the time to bring your concerns regarding remote, and night light. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay.

2/10 Terrible

Brad

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I've been staying in motels/hotels for my 45 years of construction. Its tied with the worst room I've ever rented. Went to turn on TV no remote, went to throw soap wrapper and pop bottle in garbage, no garbage can anywhere in room. Was going to put pop and milk in fridge but was so dirty and stunk that I pup milk outside room. Q-Tip's, Kleenex, bottle caps, assorted garbage under edges of bed.(puppy had fun) . Dog spoop all over outside where people walked their dogs. No outside garbage cans to place poop bags. Never ever again. Only reason this time was I was meeting a friend who came from another state for fishing derby and this motel was all that was left. Brad
Stayed 1 night in Jan 2024
Response from J R (GM) on 28 Jan 2024
Mr. Bradford,Thank you for taking the time to bring your concerns regarding remote , trash bag and fridge to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way.Please accept our sincere apologies for any inconvenience you experienced during your stay.

10/10 Excellent

William

Travelled with pets
This was a really nice place to rest at night. Easy to find and get to. Close to a lot of places to eat. Clean and quiet.
Stayed 5 nights in Oct 2023
Response from J R Patel gm on 28 Oct 2023
Mr. WilliamThanks for posting positive reviews.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel and it shows but for the most part was not to bad
Stayed 1 night in Oct 2023
Response from J R (GM) on 27 Oct 2023
Mr. BrianThanks for posting positive reviews.

4/10 Poor

Jennifer

Stayed 1 night in Oct 2023
Response from J R (GM) on 5 Dec 2023
Mrs. Jennifer,Thanks for posting positive reviews. All you responses help our staff to improve.

8/10 Good

Keolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice stuff and convenient. Need better on cleaning
Stayed 1 night in Sep 2023
Response from J R (gm) on 3 Sep 2023
Thanks for posting positive responses. I will share this information to my housekeeping to keep clean batter.Thanks again.

6/10 Okay

Caitlin

Stayed 2 nights in Aug 2023
Response from J R (GM) on 2 Sep 2023
Mrs. CaitilnThanks posting good reviews.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating to our needs. Will stay here again.
Stayed 1 night in Apr 2023
Response from J R on 25 Apr 2023
Mr. WilliamWe appreciate your business and positive response.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirtiest room in all my years in Devils Lake
Bathroom and room floor was so dirty. After walking for a little bit my kids and my feet under were as if we were walking outside bare feet. The bathtub was awfully dirty my kids were afraid to go in to bathe. The toilet won't flush the first time. The TV did not work. The bed sheet and cover were old and scratchy. This is probably the first hotel room that i see is this dirty of all the years I've been to Devils Lake.
Stayed 2 nights in Sep 2022
Response from J R Patel on 20 Oct 2022
Thanks for posting reviews.some time we can't help all guest requirement since we have short of employment.

4/10 Poor

Arlan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled
The room stunk (smelled really bad like something died at the doorway as entered the room) maybe something dead in the air conditioner?
Stayed 1 night in Aug 2022
Response from J R patel on 20 Oct 2022
Thanks for posting reviews.some time we can't help all guest requirement since we have short of employment.

8/10 Good

Angeline

Stayed 1 night in Aug 2022
Response from J R (gm) on 5 Sep 2022
Mrs. Angeline,Thanks posting good reviews.

6/10 Okay

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was hair in the bedding not just a few but quite a bit. Also the carpet was sticky and red stuff in the tub. I asked for a different room and was told I could not be moved. I asked him if they can c9me an change the bedding and clean the tub but also told no he could not do that.
Stayed 1 night in Jul 2022
Response from J R (GM) on 23 Jul 2022
Mrs. Angie, When you ask me to change room we didn't have any room at 1.30am. Due to Rain every body booking the room. Also I have told you that since I don't have extra room I can refund or cxl your room. You can find room some place else. At 1.30am front desk clerk can't go to room to clean.

6/10 Okay

Taya

Travelled with family
Disliked: Property conditions & facilities
I will be very honest we had already prepared ourselves ahead of time that this place was not going to be perfect by any means but there are few things we noticed during our stay that could be improved. The staff was friendly however it would have been nice if they didn’t play loud music during their time where they are going to each room to do their cleaning and restocking. A few guests were still resting or sleeping so didn’t get much rest from that. Bathroom door did not closed at all as it’s tilted a bit causing the door to not be able to shut. Rooms don’t look to be vacuumed for quite some time as there was a lot of things u can still see on the floor especially along the side of the beds. Unsure how often they wash their beds sheets. Of course everyone complains about no hot water during showers. Ours was ok so no complain there. Some small holes and cracks in the walls and wires hanging out in the open. For safety reasons they should probably get that fixed.
Stayed 2 nights in Jun 2022
Response from J R (GM) on 4 Jul 2022
Mrs. Taya Thanks taking time to bring some attentions about my room conditions. We will take care this problem. Also we have very difficult time to find good housekeeping staff right now. Thanks for posting review.

4/10 Poor

KUALEE

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bed sheets are not cleaned, very smelly
Stayed 2 nights in Jun 2022
Response from J R - GM on 1 Jul 2022
Mr. Kualee, Thanks posting reviews. we will take care all information you posted for us. So we can provide good service to other guest. Thanks

8/10 Good

Cathryn

Stayed 2 nights in Jun 2022
Response from J R on 10 Jun 2022
Mrs. Cathryn Thanks posting positive reviews.

2/10 Terrible

Casey, Fargo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a king room, First room sent to had 2 doubles. Then went back to desk and next room was a king bed but hadn’t even been cleaned. Blankets and pillows on the floor and garbage on the counters. Third too had a king but mold in the bathroom, dirty floors, heater rattles so bad and was almost too noisy to use.
Stayed 1 night in Apr 2022
Response from j.r on 10 Jun 2022
Thanks for all your reviews. Due to cold winter and lake staff we have more problem to update.

2/10 Terrible

George

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not much to like. First room, no hot water in shower. Heater blows into curtains. Floor very cold . Smoke detector hanging by it's wires. Beds are very firm. Lots of ice build up on sidewalk and parking lot. Second room, sink had whiskers from some one shaving in it.
Stayed 2 nights in Feb 2022
Response from J R (GM) on 8 Feb 2022
Mr. George, Thank you for taking the time to bring your concerns regarding the hot water problem and other room room problem. Since we were unable to remedy all of your concerns during your recent visit. Again, I want to thank you for taking the time to share your concerns with us.

8/10 Good

denise

Stayed 3 nights in Jan 2022

2/10 Terrible

Cody

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Holes in the wall, fire alarm dangling from celing. Nasty looking beds. No hot water
Stayed 3 nights in Jan 2022
Response from J R (GM) on 8 Feb 2022
Mr. Cody, Thank you for taking the time to share your concerns regarding your recent stay with us. Please accept my sincere apology. We look forward to serving you again.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Better off sleeping in your car.
I will never stay here again. Not clean, garbage on the bed, Food in the refrigerator. No continental breakfast, as advertised, The air conditioner unit was inside the bathroom. The smell of the place reminded me of that 50 year old cologne in the bottle shaped like a truck my grandpa kept for decoration. Made my eyes burn.
Stayed 1 night in Aug 2021
Response from J R GM on 15 Sep 2021
Mr. Michael Thanks for filling out review. We apologize we could not meet your standards. Since you wrote lot of negative things about this property than why we stay busy. Please never put negative review in future if you’re not happy with your accommodation you should cancel reservation. Thanks

8/10 Good

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from J R Patel GM on 15 Aug 2021
Mr. Robert, Thank you for taking time to complete our online survey. We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience.

2/10 Terrible

LaRavan

Travelled with family
Disliked: Cleanliness
👎
This hotel was horrible. There was no hot water, the bathroom was small and not very clean, and it just looked cruddy. This hotel 9s way overpriced for the condition that it's in. Glad it was only a 1 night stay.
Stayed 1 night in Aug 2021
Response from J R (gm) on 10 Aug 2021
Dear Mrs LaRavan. Thank you for taking to complete our online survey regarding your recent stay at out hotels. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction to is important to us and we will be using the feedback your provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely

6/10 Okay

Verified traveller

Liked: Staff & service
Rodeway Inn is a little run-down. It was a last minute booking on my end, so I was just going for a cheaper option out of the few that I had for the weekend. The air conditioner leaked in the room and the TV didn't work at first, but eventually I got it working. WiFi also didn't reach the room I was in very well.
Stayed 2 nights in Jul 2021
Response from J R on 27 Jul 2021
We would like to thanks you for taking time to complete our online survey. Due to high heat and humidity a/c always has problem.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
First and last time
The room was very dirty, with crumbs and dirt on the floors and they were sticky. Outdated decor throughout. No waste basket, no Tv remote, no chairs. Mini fridge was not cold, single coffee maker but no coffee, just packets with cream and sugar. Only one light worked in the room. Bed was old and hard, same with the pillows, very flat like they had been used for a very long time already. The only thing that worked good was the AC but it was loud.
Stayed 1 night in May 2021
Response from J R (GM) on 9 Jun 2021
Thank you for taking the time to bring your concerns regarding the housekeeping and A/C to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the comfort of our guests is a top priority

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Quiet location. A/C worked great on a 100 degree day, but for God's sake, clean the place! Room was gross.
Stayed 2 nights in Jun 2021
Response from J R (GM) on 7 Jun 2021
Small town we have hard time to find housekeeper. This one is nation problem to find workers.

6/10 Okay

June

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2021
Response from J R on 26 May 2021
Thanks giving us good review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was old and run down as well as expensive. There were abandoned cars in the parking lot. The location was convenient. The bright spot was the super helpful desk clerk.
Stayed 1 night in May 2021
Response from J R on 26 May 2021
We are very sorry we couldn't meet your expectations. we have hard time to finds workers right now.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed for the convenience of The Ranch Steakhouse. If we stay again in the future I will make sure it’s not room 108. It needs a lot of work in the bathroom & edges of carpet in the whole room need some serious vacuuming.
Stayed 2 nights in Jan 2020

8/10 Good

Randy

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from J R Patel on 12 Sep 2019
Dear Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. 701-662-5381

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
This is one of the worst places I have ever stayed! Dirty, dilapidated the only thing missing is bed bugs. Cigarette butts everywhere, dead bugs and hair in the dirty bathroom. Asked for a room change and although a little better, bad is bad!
Stayed 1 night in Aug 2019
Response from J R Patel on 12 Sep 2019
Dear Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. 701-662-5381

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from J R Patel (GM) on 30 Jul 2019
Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable. Check in was easy. Plenty of room to park with a boat.
Stayed 1 night in Jul 2019
Response from J R Patel on 8 Jul 2019
Thank you taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely. J R GM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from J R on 24 Jun 2019
Thank you taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon. Sincerely. J R Patel GM

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from J R Patel GM on 12 Sep 2019
Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent motel, decent room. convenient and close to everything and everywhere in the town. easy check out process.
Stayed 1 night in Aug 2018
Response from J R on 1 Oct 2018
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it is truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you

6/10 Okay

Eric

Disliked: Cleanliness
Rodeway Inn Devils Lake ND
Room could have been cleaner. Needs some TLC.
Stayed 1 night in Aug 2018
Response from J R Patel on 12 Sep 2019
Dear Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake.

6/10 Okay

sherrie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

2/10 Terrible

hun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hunter
Dirty, smell molded. The bathroom has hole in the wall. Bed sheet has holes. Microwave rusted inside. Outside look nice but inside is horrific. Need remodeling.
Stayed 1 night in Aug 2018
Response from J R (GM) on 13 Aug 2018
Dear Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake. Best Regards. J R Guest Service Manager.

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness
Not great for the price
Room smelled wet and faintly of vomit. Dead bugs in bathroom
Stayed 1 night in Jul 2018
Response from J R (GM) on 13 Aug 2018
Dear Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake. Best Regards.

4/10 Poor

Cathy

Disliked: Cleanliness, property conditions & facilities, room comfort
This place could use an entire overhaul. Smoking is allowed to close to the building. Holes in the walls. Definitely needs an upgrade. It was our last resource for our visit to the area.
Stayed 2 nights in Jul 2018
Response from J R on 18 Jul 2018
Dear Mrs. Cathy Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake. Best Regards. J R Guest Service Manager.

6/10 Okay

Verified traveller

Liked: Staff & service
This motel is adequate if you just need a place to sleep and shower. The manager is very nice and accommodating. The property is old and run down. But, he tries to make your stay pleasant.
Stayed 3 nights in Jun 2018
Response from J R on 18 Jul 2018
Dear Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in our customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue. We look forward to seeing you on your next trip to Devils Lake. Best Regards. J R Guest Service Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
If you are in the go is a great hotel to stay
Stayed 2 nights in May 2018
Response from J R - (gm) on 5 Jun 2018
Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get under what you pay for
Not so good but you get what you pay for. There was baby toys under the beds and on the floor the plug in covers were missing coaxial cable mount ripped out of the wall the shower didn’t even get hot and the heat was cranked to max and it just barely got to 68 in room.
Stayed 2 nights in Jan 2018

6/10 Okay

SCOTT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No luxuries. No problema.
For a roadside motel, the stay was fine. The bed was okay, the pillows were okay; nothing stellar, but nothing to complain about. The styling was out of date, but since I was sleeping most of the time I was there, I didnt care. The manager was polite and helpful. The location was close to a very good restaurant and other services.
Stayed 2 nights in Jul 2017
I apricate Mr. Scot to get some time and give us some good review. we will try to correct our room condtions. Thanks Againe.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Rodeway Inn
The room I was in was clean except for mold in tub/shower area. The breakfast was quite skimpy with toast & mini muffins (left over from the day before). Cereal but no milk.
Stayed 3 nights in Jul 2017
we apricate your coment about our room condtion and breakfat. we keep milk in refrigerator under the counter. Thanks.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not the Best
Old and rundown, should be 50 buck a room. Contintal breakfast was a joke. Buddy got shocked from loose wire In Light switch, mold and dust came shooting out of heater .
Response from J R (GM) on 26 Jun 2018
Dear Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. 701-662-5381 Best Regards. J. R (GM)

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel shows its age.
The staff did not seem ready for us, we were checking in late around 7:00 PM. The refrigerator smelled like rotten fish and was unusable, we could not open it even, as it would make the room smell and we did not want to go through the hassel of getting a different room and moving our stuff since it was so late.
Response from J R (GM) on 26 Jun 2018
Dear Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. 701-662-5381 Best Regards. J. R (GM)

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Deal
Devil's Lake was the closest place we could find a room for our convention in Rugby (60 miles West). The hotel was fine for what we needed. Because of the time of year. We didn't get to see much of the local area. However, the hotel is centered in the tourist area, and we got a terrific deal on the price.
Response from J R (GM) on 26 Jun 2018
Dear Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. 701-662-5381 Best Regards. J. R (GM)

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just right for us. Got a ground floor room which made it handy unloading our hunting gear. It was near to where we hunted. Close to restaurants for dining in the evening. We only stayed there to sleep and went hunting the day.
Response from J R (gm) on 26 Jun 2018
Dear Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. 701-662-5381 Best Regards. J. R (GM)