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Check in was great and we had an issue with our first cabin so they very kindly upgraded us to a better available cabin which made our stay much more enjoyable.
The park is in a great location close to Harbour Town and other shops, seemed fairly safe and always a bit of noise being in a camp site space with families but was manageable. Lots of organized activities too for families so plenty of entertainment and great facilities available.
Justin
Stayed 2 nights in Apr 2024
8/10 Good
Steve
Travelled with family and small children, Travelled with group
Glamping/safari tent
Awesome concept and practical. Ample parking with our trailer.
Pools spa and putt putt golf were a hit with kids
Water pressure was very low for a shower and unfortunately the kids bunk beds and mattresses were on the cheap side (very rickety with loose wooden steps) and made for a very restless night sleep for them.
We’ll be back, maybe the poolside villas or townhouses will be of better quality for a good night sleep.
Fab for a young family for a long or short holiday. Has lots of fun activities. We stayed in the Pandanus Villa and it has everything you need with an ensuite connected to both rooms. Close to the adventure parks and shopping. Loved it, we'll be back.
This establishment is perfect for families with pre-teen kids. Free activities in the craft room, swimming pool, mini golf, play centre and tennis court. Situated half way between Sea World and Movie World with the bus that stops out front taking you to the door step of both (need to just swap bus at Helensvale for the shuttle to Wet n Wild and Movie World). Complex was busy but still comfortable and supermarket is placed close.
If the kids are older, there may be better options, but this is a place that knows the market it is aiming at and does it well.
Very enjoyable stay.
Brian
Stayed 7 nights in Feb 2024
10/10 Excellent
Ashlee
Travelled with family, Travelled with family and small children
Always a great place to stay when we visit dreamworld great location and great kids entertaining area also.
Kylie
Stayed 2 nights in Feb 2024
6/10 Okay
Belinda C
Travelled with family
25 Jan 2024
Liked: Staff & service
Okay accommodation
Bed was comfortable, although sofa bed mattress not so comfortable.
The light outside the studio room shines through the bathroom window into the main bed area which makes it hard to sleep if you like complete darkness. A bit noisy as on the main road. Close to Harbourtown and theme parks which was convenient.
We had a fantastic two weeks staying here, everything is close by and easy to access.
Whilst we were provided ample towels there was no complete clean of our cabin in the two weeks and no cleaning products provided to be able to clean it ourselves. Changing the bed sheets would have been good at the half way point however we washed them ourselves.
Our only other suggestion would be if kids are happily playing on the tennis courts and the sign says it’s locked at 8pm then lock at 8pm not 7.15pm. Our kids waited to play tennis all day and then were asked to leave so it could be locked.
Apart from those two suggestions we had a great stay.
Simon
Stayed 10 nights in Nov 2023
Response from TI Manager on 19 Nov 2023
Hi Simon, thank you for taking the time to leave some valuable feedback for the team. It's disappointing to hear that you experienced issues with housekeeping, we will be sure to investigate this with the team. Thank you for bringing this to our attention, we really hope we an welcome you back in the near future. The Team at Treasure Island
Lots of family activities. Great spot to relax with the kids.
Tegan
Stayed 3 nights in Sep 2023
Response from Treasure Island Team on 9 Oct 2023
Hi Tegan, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels - The Team at treasure Island
Great place for kids. Lots of different things to keep them occupied all day.
Tim
Stayed 7 nights in Sep 2023
Response from Management on 21 Sep 2023
Hi Tim, thank you for taking the time and leaving a review. We're thrilled to hear that your stay was enjoyable and the kids had plenty to do while at Treasure Island. We hope to welcome you back in the near future. Happy travels - The Team at Treasure Island
This is the second time I’ve stayed here and each time has been great. Always clean and beds are comfortable. The studio unit was great, better than expected. All the staff on both occasions were very friendly and helpful. Great place to stay.
Rebecca
Stayed 2 nights in Sep 2023
Response from Management on 21 Sep 2023
Hi Rebecca, thank you for your wonderful review. We're so glad you enjoyed your stay with us again, we look forward to welcoming you back soon. Your kind words will be passed on to the wider team. Happy travels - The Team at Treasure Island
Loved staying here, and will definitely be back again.
Renee
Stayed 1 night in Sep 2023
Response from Management on 21 Sep 2023
Hi Renee, thank you for taking the time and leaving positive feedback for the team. We hope to welcome you back soon. Happy travels - The Team at Treasure Island
6/10 Okay
Aleks
6 Sep 2023
Liked: Staff & service
Disliked: Cleanliness
The shower room had heaps of mold on it, and after they “cleaned it” I could still see it.
Aleks
Stayed 1 night in Sep 2023
Response from Management on 21 Sep 2023
Hi Aleks, thank you for taking the time and leaving feedback. It's disappointing to hear the issues regarding the cleanliness of the shower. We have taken steps to resolve this and hope to welcome you back to our resort soon. Happy travels - The Team at Treasure Island
10/10 Excellent
Annette
Travelled with family
26 Aug 2023
Comfortable and well equipped safari tent. Staff lovely, facilities fantastic, location perfect. Wifi not so good.
Annette
Stayed 3 nights in Aug 2023
Response from Manager on 18 Sep 2023
Hi Annette, thank you for your wonderful review. We're so glad you enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels - The Team at Treasure Island
10/10 Excellent
Nyankiir
Travelled with family and small children
15 Aug 2023
Liked: Cleanliness, staff & service, amenities
NRMA Treasure was an amazing place for families, it was easy to navigate, it’s close to transportation and shops we really enjoyed staying there and everyone was nice and the staff as well! I would definitely recommend visiting there again.
Very child and family friendly. Really nice setup and good location. Cabin was very nice and clean. The main bed was extremely soft and hurt my back and shoulders. Other than the bed it is a great place.
We liked how many options there were for activities!
Bistro meals were good!
Rooms were tidy and kitchen facilities great! All staff we encountered were exceptionally helpful and friendly, from reception to bistro.
Although there were some damage to doors (long term water damage) and the sliding door entry point was not terribly secure. However, we will absolutely return for another visit soon. Thank you!
The Studio unit was just right for my few days. The service and attention at the office and the Bistro were marvelous. I will go there again sometime. Thank you all.
Edwin Farmer.
My mattress had collapsed so it was a nightmare to sleep on, but upon checkout I told staff they said they would be onto it straight away, apart from that ⭐️⭐️⭐️⭐️⭐️
Summah
Stayed 2 nights in Jun 2023
2/10 Terrible
Vennessa
3 Jun 2023
Vennessa
Stayed 1 night in May 2023
6/10 Okay
Dayna
Travelled with family
28 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Just disappointed in cleanliness as kitchen window dirty and kitchen light full of dead cockroaches.Spider webs in bedroom too but everything else clean and bed so comfy.Shower was beautiful and close to harbour town to shop away.Staff are lovely too as maintenance man fixed our sliding screen door straight away and was greeted lovely too..
Only stayed one night.. whole experience was top notch . Will stay again
Mark
Stayed 1 night in Apr 2023
8/10 Good
Robyn
Travelled with family
24 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Fun for all The Family.
We found it very handy to the Theme Parks but a bit too far from the airport and surfers, for our trip. The park itself was wonderful, the amenities and the dining options were fantastic. There were a few maintenance issues which didn't affect our stay too much, but we reported them on departure. The kids loved the pools and activities. It is great for families and was very close to shopping centres for groceries. The cost was a bit high, but it was where the family chose to stay.
Robyn
Stayed 6 nights in Apr 2023
10/10 Excellent
Michelle
Travelled with family, Travelled with family and small children
Good place for kids, plenty of facility and activity for everyone.
good convenient location, close to everything, shops, restaurant,beach and other tourist attraction.
a little crowded but understandable in prime location like this,
we had good time and kids definitely loved it
I like the property. It’s suitable for families with young kids. The pool are a bit too small for big kids but my teens had fun with their young kids friends. The movie activity was also lovely.