Superior Apartment, Balcony, Sea View | Terrace/patio

Reviews of Boutique Apartments Marsol Ibiza

3.5 out of 5
Boutique Apartments Marsol Ibiza
Carrer des Riu 54, Santa Eulalia del Rio, Illes Balears

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
This was a very last minute booking for me (30ish mins before l was in a taxi and on my way here). l didn't have time to read reviews so very I'm pleased to have chosen this place. I received a WhatsApp from Noelia not long after my booking which was very informative. Noelina greeted me on arrival and she was so cheerful and helpful. l am grateful for her - thank you. The room was just perfect for me. Two big tvs were great especially the one in the bedroom. Bedroom was quite small but sufficient and bed was very comfortable with good quality bedding. Enough english channels too. Kitchenette was ideal. Having a toaster, nespresso and dishwasher were a bonus too. The living area was spacious enough too. I was in 1C and having a small patio was nicer than a balcony. Bathroom was small but again sufficient and everything was quality. Having a small welcome bag with toothbrushes, comb, etc was a nice touch. A tray in the shower to put my own toiletries on was also appreciated (small touches makes a difference). I didnt hear much noise from neighbours or other guests. Great location. Absolutely loved this place and would return. Again, thank you Noelia ❤️
Stayed 6 nights in Sep 2023
Response from Marsol Team on 6 Oct 2023
Dear Rachel,Thank you for your beautiful comment. We are glad to hear that your stay in Marsol was pleasant.We hope to see you in the future, you are a fantastic guest.Best Regards,

10/10 Excellent

audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place. Susana was amazing and very helpful throughout our stay. Will return
Stayed 4 nights in Nov 2022

6/10 Okay

Eva

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not come back
I was attracted by the positive reviews and a last minute offer but honestly, I would not come back. The apartment location was great, right on the beach, and this was the only positive side; the music of the restaurant next to the apartment (Pecador) was quite disturbing, at reception we were informed it would stop each night by 00:30 the very latest, but in reality most of the times it continued till 01:00 am, with restaurant’s guests hanging around and talking under the window of tour bedroom till 2 am if not 3 am. We had decided to sleep in Santa Eulalia instead of Eivissa hoping to find a quiet place to rest but unfortunately it was not the case. Regarding the apartment: spaces not well distributed : bathroom and shower far too small for a beach area, no cupboard where to put clothes, just a ridiculous iron bar far too high to hang max 3 or 4 items, cleaning service was extremely superficial. The equipment of the kitchen was too basic, for sure not what you expect when choosing a flat instead of an hotel room. If you need an iron and iron board or a drying rack you need to ask each time at the reception, you won’t find them as part of the apartment equipment. At our arrival, there was sewage smell in the room coming from toilette. I notified the issue at the reception and honestly it was solved the next day, but the first night we could not sleep well because of it, and there was no real follow up or any gesture from the property for this inconvenience.
Stayed 6 nights in Sep 2021

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un tres bin sejour
Stayed 7 nights in Dec 2023

8/10 Good

Luc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only family rooms downstairs. 1st & 2nd floor not suitable for disabled persons. Good location. Noisy from other floors.
Stayed 6 nights in Dec 2023

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches und zuvorkommendes Personal, top Lage direkt am Strand und in der Stadt, dennoch ruhig auf den Zimmern. Die Zimmer verfügen über alle wichtigen Ausstattungsmerkmale, das Personal kommt für den Roomservice täglich vorbei und reinigt sehr gründlich. Ich war bereits das 2x dieses Jahr hier und werde das nächste Mal auf jeden Fall erneut die Unterkunft aufsuchen!! Vielen Dank für den tollen Aufenthalt!
Response from Marsol Guest service on 28 Nov 2023
Liebe Saskia,Vilen dank für Ihre feedback.Wir wurden uns freuen, Sie wieder zu empfangen. Mit freundlichen grüssen,Susana

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön renoviert, funktional, sauber, etwas kleiner Balkon. Sehr freundliches und hilfsbereites Personal.
Stayed 3 nights in Mar 2021
Response from Apartamentos Marsol on 29 Mar 2021
Thank you very much for your kind comment, it has been a pleasure to meet you. Best regards.