2/10 Terrible
david
Travelled with partner
24 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is on its own island and isolated from the rest of Luxor. You cannot leave without hiring a taxi or driver, which is especially complicated given the food is very poor quality and expensive compared to local prices. We got upset stomachs from a simple pasta dish.
The rooms are attached by a cheap door, so it feels like the guests nextdoor are in the room with you as you can hear everything. The accommodations are dated and seem like they have not been updated since the 80s. The AC is weak and does not work well in the basic rooms, though it works well in the premium rooms.
At one point there was a lizard in our room that was too fast to get it out by ourselves. We called reception and an hour later someone was sent who sprayed Raid aggressively all over our room, but given the language barrier he did not understand where I was telling him the lizard was. Long story short, we had a visitor in our room the rest of the stay.
Lastly, the pool deck design near our room was swastikas which was highly concerning.
It is a shame since the staff are kind and the property has a lot of potential, but this is certainly not a five star establishment. I would advise booking elsewhere for the price, as it is comparable to better hotels and double what it should be.
david
Stayed 2 nights in May 2024