Breakfast, lunch, dinner served; Regional cuisine
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Reviews of Hotel Amparo

3 out of 5
Hotel Amparo
Rua da Amargura, Machico

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 115 reviews" "
Rating 8 - Good. 54 out of 115 reviews" "
Rating 6 - Okay. 15 out of 115 reviews" "
Rating 4 - Poor. 8 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cheap hotel and it did not exceed expectations. But it was super cheap and it suited us down to the ground for the first night on Madeira. For the price I can’t fault it.
Stayed 1 night in Feb 2024

6/10 Okay

Nikki

A few little things not quite true.
The details of the hotel say free on site parking. There is no parking at the hotel. The only parking is metered on the road. The details also say coffee and tea available. There is no coffee or tea in the rooms and when we asked for a cup of coffee we were told the machine was broken. The machine worked by breakfast time. The beds were comfortable.
Stayed 1 night in Jan 2024

4/10 Poor

Carlos

Travelled with partner
They show 3 star but is only 2 the said parking e far way from hotel and brasfast is basic
Stayed 4 nights in Jan 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is very dated and all fixtures are in need of replacement including the mattress, bathroom fittings, floor, curtains. On site parking is NOT available as advertised and to get free parking you need to park at the Marina several hundred yards away.
Stayed 6 nights in Jan 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

CATALIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Stayed 4 nights in Dec 2023

2/10 Terrible

Ana

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Didn't know had to check in by 6pm because after that time there's no one at reception desk. Was scheduled to arrive around 2pm but flight delays pushed time past 6pm. The lady stayed until I arrived....appx 6:20.... but was visibly upset... very short with me. Didn't offer to give me WiFi password and was not available inside the room. Concert across the street started at 11pm... lasted two hours.
Stayed 1 night in Dec 2023

8/10 Good

Emy

Travelled with family
Liked: Cleanliness, staff & service
Good hotel for short stay
We stayed for one night given we wanted to be close to the airport. Hotel is well located, right in front of a taxi center, which was convenient, and close to a bunch of restaurants and beach. Hotel is older than what it looks like in the pictures, but it was clean overall. Fan in the room was not working and many of the outlets were broken. It was ok for one night and the staff was very friendly. Would need a little refresh, but overall it was good for the price and what we needed.
Stayed 1 night in Oct 2023

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, amenities
Simple family run hotel. Clean and basic. Could use a little updating but we enjoyed our stay. The breakfast was a great selection of meat, cheese, local speciality baked goods, yogurt, cereal and fresh juices. We arrived late and they have a lock box system for picking up your keys. worked great. We selected staying in Machico our first night in Madeira due to our late night arrival. It is a great choice for that - less than 10minutes from the airport by taxi. In the middle of the night with luggage it was 15e. Machico is a cute little town with a very nice beach. Close to some great hikes. Of course, pretty much anywhere in Madeira is close to great hikes!! We would stay here again.

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Samia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
Stayed 1 night in Feb 2023

8/10 Good

Tonino Roberto

Liked: Cleanliness, staff & service
Good little hotel in machico
The hotel is good, just needs a bit of maintenance here and there. Clean but the furniture are a bit old. Overall I had a good stay. Breakfast is good as well!
Stayed 1 night in Dec 2022

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is nice little hotel perfect for short stay.
This is nice little hotel perfect for short stay. The breakfast was standard, not much choice. Its located nearby the beach. There are few restaurants and shops around which is convenient.
Stayed 1 night in Oct 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Jean, Ottawa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken shower, burnt out light in bathroom, large patch on floor not varnished, tiny room and bathroom. Breakfast ok but had to sit at designated table even when room is empty.
Stayed 2 nights in Mar 2022

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

ANA

Liked: Staff & service
Spend a week there the beds were
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable. Good location. No kettle/drink making facilities in room
Stayed 1 night in Jul 2019
Response from Olena on 22 Jul 2019
Dear guest, It is good to know you enjoyed your stay in our hotel. We provide kettle/dink facilities upon request. Thank you and we hope to see you again soon!

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Machico
We had previously emailed the hotel that we were arriving on a late-night flight, and got their acknowledgement - they were ready for us. Breakfast and dinner reasonable. English not their strong suit, but staff all friendly and helpful. Good location near port, cafes, laundromat (not self-service) and cell phone providers (for local SIM card).
Stayed 1 night in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Location excellent..my wife loved the food..staff like all madierans great...book it it's not dear...
Stayed 12 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel next to the square plenty of shops and restaurants within walking distance
Stayed 7 nights in Dec 2018

10/10 Excellent

VIP, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Basic but very clean room. Good food and restaurant.
Stayed 14 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location and staff service
The hotel was located in a good place,close to all things,for example,coffee shops,beach,supermarket etc
Stayed 28 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Spotless
My room, #5 was lovely—providing a good amount of space, a charming balcony and a large and spotless bathroom.
Stayed 4 nights in Mar 2018

4/10 Poor

Tony

Disliked: Room comfort
Stayed 1 night in Sep 2017

8/10 Good

Chris, Newcastle, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Amparo is in a great location - close to many things: the beach, opposite an amazing ice cream shop, bus station, supermarket, and great places to eat! Although we booked a double bedroom, we go two single beds put together - it was okay. Plenty of room anyway! Was a bit warm - could've done with a fan but not many places in Machico have a fan? It's windy enough on the beach! Breakfast was as expected for a continental - lots of bread and a selection of cold meat, and cheese. Staff did a good job at cleaning everyday - came back to my nighty folded on the bed in nice shapes! But not quite sure why they changed our towels everyday, despite our efforts of hanging it up to dry to save them from washing it everyday. Apart from that, great location with free parking less than 5 minute walk from the hotel so it was handy being able to explore all of Madeira!
Stayed 7 nights in Aug 2017
Response from Gaby - Reservations on 3 Sep 2017
Thank you for your feed back. We have noted the suggestion of fans, and will be taking this into account. Wishing you the best, and hoping to have you back in the near future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place,good times
Lovely place, very friendly service. Perfect for budget travelers
Stayed 3 nights in Jul 2017
Thank you very much. We greatly appriciate your comments, and hope to see you soon. Kind regards From all of us at the Amparo.

10/10 Excellent

Gonzalo, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly atmosphere.
Very pleased with my choice.Friendly and approachable staff, helpful all the time. The location is perfect for lying on the beach or explore the mountains.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Weekend Amparo
Hotel is very pictures and look better in person. Great room size okay for long weekend stay. In bathroom needs more higher level in the standard cleaning with areas shower head and tiles. Housekeeping was great work & good quality. It was really great locally beautiful village machico easy travelling around Madeira by bus or car. Staff's at breakfast and evening meal. excellent service and chooses. Overall star three and half star. Yes I would return to visit on busy seasonal time.

8/10 Good

Brent, Tampa

Liked: Cleanliness, property conditions & facilities, room comfort
Great area.
We stayed just a few nights but had a good stay. 100 yards from a rock beach with great views. A charming old European village feel. Lots of shops nearby and restaurants. 15 min to Funchal. Was a clean and decent room. Was a very quiet hotel. Owners live on site. English is fair and were very nice. She did seem to get upset if you came close to the time breakfast ended. I would stay here again. It's good for a place to sleep and better for local to explore the island.

8/10 Good

Dave, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job
Simple breakfast, without boiled or scrambled eggs, but plenty to eat. Onsite restaurant too. Was able to lock my bag to the banister after checking out, otherwise left luggage is insecure in entrance hall. Nice room and décor, nice bed, working shower, in centre, close to taxi roundabout, bus stop (E1.30 to airport), right next to fort which is on the beach. Convenient for bus station and supermarkets. Only complaint was the cleaner breached my security by leaving my room door wide open and she was off the floor at the time. I trust the manager will take note of this. You can take several day hikes from Machico, especially if you use buses. Stops display clear timetables. Go to the beach and see the sunrise out of the ocean. 2mins if that.

10/10 Excellent

Frederik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quit place, good breakfast, away from the crowded Funchal
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Stayed 1 night in Feb 2024

8/10 Good

Maxime

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bo

Stayed 1 night in Jan 2024

10/10 Excellent

Jan Niklas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Henrich

Stayed 1 night in Jan 2024

8/10 Good

Marcel

Liked: Staff & service, amenities
Wifi hätte besser sein können, auch lassen die Türen etwas viel Lärm durch. Frühstück war sehr gut. Sauber. Sehr gutes Preis-/Leistungsverhältnis.
Stayed 4 nights in Jan 2024

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Nicoletta

Travelled with partner
Liked: Cleanliness, staff & service

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people, cosy place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brigitta

Stayed 7 nights in Nov 2023

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Very nice location. Older hôtel, a little noisy. Friendy staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of town. Close to everything. Everything in this nice Hotel is just perfect. Outstanding is the breakfast.
Stayed 2 nights in Nov 2023