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Reviews of Window on Rome

Window on Rome
Piazza Sidney Sonnino 25, Rome

Reviews

9.8

Exceptional

Rating 10 - Excellent. 178 out of 204 reviews" "
Rating 8 - Good. 22 out of 204 reviews" "
Rating 6 - Okay. 1 out of 204 reviews" "
Rating 4 - Poor. 3 out of 204 reviews" "
Rating 2 - Terrible. 0 out of 204 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was very clean and spacious for a family. The kitchen was fully stocked and there truly was space for five to sleep. We could easily walk everywhere and we would happily stay there again if in Rome.
Stayed 2 nights in May 2024
Response from Lui on 21 May 2024
Hello thanks for your beautiful review. We are so happy to know that you enjoied your stay with us. hoping to have you once again at Window on Rome we send our best regards. Luigia and Renato

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellently located and well appointed. The room was very large with a nice view. I’d definitely stay here again. The hosts were very very nice people.
Stayed 4 nights in May 2024
Response from Lui on 21 May 2024
Hi, thanks for your beautiful review. We are very happy to know that you enjoied your stay with us. Hoping to have you once again at Window on Rome we send our best regards. Luigia and Renato

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable. Great location and surround by great food options and shopping! Taxi can drop off/pick up right out front so no dragging luggage down cobblestones or alleyways.
Stayed 3 nights in May 2024
Response from Lui on 16 May 2024
Hello, thanks for your beautiful review. We are so happy to know that you enjoied your stay with us. Hoping to have you once again at Window on Rome we send our best regards. Luigia and Lorenzo

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious and clean room, amazing roof top terrace, friendly staff. Would stay here again in a heartbeat!
Stayed 2 nights in May 2024
Response from Lui on 12 May 2024
Hello thanks for your beautiful review. We are so happy to know that you enjoied your stay with us. Hoping to have you once again at Window on Rome we send our best regards. Ciao , Luigia and Lorenzo

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to find and right next to the Vatican! Just don’t rent a car if you’re going to be staying here, surrounding area had no parking.
Stayed 3 nights in Apr 2024
Response from Window on Rome on 21 Apr 2024
Thanks for your revew!Best regards!Lorenzo

10/10 Excellent

Allison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about the Window on Rome! Luigia is an amazing hostess and the staff are exceptional. Especially the cleaner! It was a convenient location with restaurants galore right outside the door. The apartment is an easy walk to all the sites but if you've already been walking for 12 hours there is a taxi stand about 100m away. This is convenient because the whole taxi system in Rome is very different compared to how it works in North America. I would definately stay here again.
Stayed 3 nights in Mar 2024
Response from Lui on 24 Mar 2024
Hello, thank you so much for your beautiful review . We are so happy to know that you enjoied your stay with us. Hoping to have you once again at Window on Rome we send our best regards. Luigia and Renato.

10/10 Excellent

Kristene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Great location easy access to everything
Stayed 3 nights in Feb 2024
Response from Lui on 4 Mar 2024
Hello, many thanks for your beautiful review. We are so happy to know that you enjoied your stay with us. Hoping to have you once again at Window on Rome, we send our best regards.Luigia and Lorenzo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful owners, location, and experience. Very clean and plenty of space.
Stayed 1 night in Dec 2023
Response from Lui on 10 Jan 2024
Hello, many thanks for your beautiful review. We are very happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send our best regards. Luigia, Lorenzo and Renato.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a US style chain! What a lovely property. Just across the Tiber in Trastavere. Top floor with beautiful views(hence the name). Bonus rooftop patio with 360o view. Would be wonderful in warmer weather to enjoy coffee or a glass of wine. Generous size room with comfy bed. Well stocked with complimentary coffee/tea and sweet snacks. Very friendly and helpful staff. Walking distance to just about everything in Rome you want to see.
Stayed 6 nights in Dec 2023
Response from Lui on 9 Dec 2023
Hello many thans for your beautiful review. We are so happy to know that you enjoyed your stay with us. We hope to have you once again at Window on Rome. Sincerely, Luigia, Renato and Lorenzo.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Lui on 27 Dec 2023
Hello thanks for your review. Hoping to have you once again at Window on Rime we send best regards. Luigia and Renato.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT!
Fabulous place in a great location. Room was a good size and very comfortable. Absolutely spotless and cleaned daily. Highly recommend and would very happily stay here again.
Stayed 4 nights in Oct 2023
Response from Lui on 27 Nov 2023
Hello, many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome we send best regards, Luigia and Renato.

10/10 Excellent

Gary, Lincoln

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed stay - the room, the view, walkable to many attractions, but above all the helpfulness and friendliness of the host and hostess and all staff was much better than could have been expected. Would recommend Window on Rome to all family and friends.
Stayed 3 nights in Oct 2023
Response from Lui on 27 Nov 2023
Hello, many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome we send best regards, Luigia and Renato.

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. They also speak english. Many dining options close by and walking distance to most attractions. We highly recommend this accommodation to anybody travelling to Rome
Stayed 2 nights in Oct 2023
Response from Lui on 26 Oct 2023
Hello many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome we send best regards.

10/10 Excellent

Federico, Edgewater

Travelled with partner
Liked: Property conditions & facilities
Very clean, everything looks brand new. Great view from the room in an excellent location in Trastevere. The owner was very attentive.
Stayed 1 night in Oct 2023
Response from Lui on 20 Oct 2023
Hello, many thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send our best regards. Luigia and Renato

10/10 Excellent

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is truly amazing and a 'window on Rome'!! The hosts couldn't be nicer and make you feel at home. Love the area and would stay here again.
Stayed 2 nights in Sep 2023
Response from Lui on 18 Oct 2023
Hello many thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send best regards.

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the apartment which was perfect for a family. Everything we could need was provided and it was a very comfortable stay. Close to lots of things.
Stayed 3 nights in Oct 2023
Response from Lui on 18 Oct 2023
Hello, many thanks fro your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome we send best regards.

4/10 Poor

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The senior couple managing the property are very nice, that is why it is a bit difficult to write this review. We stayed for only one night at this B&B, so I don’t know if my review would be helpful to other travelers. But here it goes… The property is clean, modern, and close to the historical area. But, there is no second B in this B&B. There was no hot water, it was not only I having this experience, as other guests complained about the same issue when I was checking out. I reserved the quadruple room for the extra space, but, the room seemed very small for four persons and not much bigger at all than a regular room by Rome standards. The air conditioner could never get below 26C/78F. which forced us to open the window as the temp. outside was 21C/69F. My room had a window to the street which was very noisy and there must be a hospital near the property as ambulances passed by every 20 min. with their sirens on. Moreover, there is a church with a bell tower in front of the property and everybody knows what bell towers do….
Stayed 1 night in Oct 2023
Response from Luigia on 10 Oct 2023
Dear customer,Thank you for the review, even if it was negative, because we can analyze what you reported.You are right, it is not a B&B, in fact it is a Town house accommodation and it is clearly stated several times that breakfast is not included. In any case we provide a free small kit and coffee machine. That day, unfortunately, ACEA which is the water manager of the city of Rome, had a fault and closed the water supply for a couple of hours. During that time there was no water in the whole area. The air conditioner works correctly: the display shows the room temperature, the desired temperature is on the remote controller. If you felt that the air conditioner was not working well, you could have asked for help to the reception so that the problem could have been resolved immediately.Trastevere is a tourist district, full of actractions and that is its charm.Central Rome is full of churches. The windows are double glazed but there certainly cannot be absolute silence. If you are looking for tranquility, the center of Rome cannot be the solution.To conclude, your score does not reflect the high quantity of excellent reviews we receive every day from our customers. You probably did not choose the right structure for your needs. We try to be as clear as possible precisely to avoid situations like yours.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay & great location & friendly helpful hosts . The room was comfortable & nicely updated We would definitely book here again if in Rome!
Stayed 1 night in Oct 2023
Response from lui on 10 Oct 2023
Hello many thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again in the future at Window on Rome we send our best regards, Luigia, Lorenzo and Renato

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay; comfy bed, clean, super neighborhood, helpful reception guy, quiet… Thank you
Stayed 2 nights in Sep 2023
Response from lui on 27 Sep 2023
Hello, many thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send our best regards, Luigia and Lorenzo.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the property. Very clean. Great A/C and WiFi. Close to all major attractions.
Stayed 1 night in Sep 2023
Response from Lui on 15 Sep 2023
Many thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome we send best regards. Luigia and Renato

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable with a view at the top!
The unit was as represented online and slept 5 conveniently. Nicely updated for an older building with a small but adorable lift/elevator. The small kitchen suited our needs for a two night stay and is located and a very walkable and beautiful area in Trastevere with plenty of restaurant choices, especially Soninno’s across the street for pesto ravioli.
Stayed 2 nights in Sep 2023
Response from Lui on 15 Sep 2023
Hello many thanks for your beautiful review. We are so happy to know that you enjoyed your stay at Window on Rome. Hoping to have you once again here we send best regards. Luigia and Renato

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Window in Rome
The stay was amazing. We were welcomed with open arms and the hosts were very sweet and accommodating. They even provided a private transfer to the airport for a reasonable price. So clean, modern, and the view was absolutely amazing! They even have a rooftop with a 360 degree view of Rome! I highly recommend and would definitely stay there again.
Stayed 2 nights in Sep 2023
Response from Lui on 15 Sep 2023
Hello thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send best regards. Luigia and Renato

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a beautiful view of the city, from the rooftop terrace. Provided a little breakfast of snacks and assorted coffee,tea, and jams. The staff was friendly and helpful. The best part was taking the lift!!!
Stayed 1 night in Jun 2023
Response from lui on 2 Jul 2023
Hello, many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send our best regards, Luigia and Renato.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great views from the room and rooftop patio. Friendly and helpful staff.
Stayed 2 nights in Jun 2023
Response from Lui on 2 Jul 2023
Hello, many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send our best regards, Luigia and Renato.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the ‘Trastevere’ 2 bed suite, great size for our family of 4 with well equipped kitchen and dining facilities. Comfy beds and powerful shower. Amazing views and great location in walking distance of all the sights. Recommended!
Stayed 4 nights in May 2023
Response from Lui on 4 Jun 2023
Hello, many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send best regards, Luigia and Renato.

10/10 Excellent

andres

Stayed 4 nights in May 2023
Response from lui on 24 May 2023
Hello thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send best regards. Luigia and Renato

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay because of its location, close to restaurants and transportation to go elsewhere in Rome. It is run by a delightful couple. It was nice having a washing machine. There is no clothes dryer and as we were there when there was some rain, we could not use the rooftop clothes line. Having a kitchenette was nice but we wanted to eat out and taste the local food. The hairdryer was a little tricky.
Stayed 4 nights in May 2023
Response from lui on 19 May 2023
Hello, thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send best regards. Luigia and Renato.

10/10 Excellent

James

Stayed 2 nights in May 2023
Response from Lui on 2 Jul 2023
Hello, many thanks for your beautiful review . We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send our best regards, Luigia and Renato.

10/10 Excellent

Pratt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Fantastic little hotel in the heart of Trastevere in Rome. Amazing views from the rooms and even better from the rooftop terrace. Great service and great stay- would gladly stay there again.
Stayed 1 night in May 2023
Response from lui on 17 May 2023
Hello, thanks for your beautiful review. We are so happy to know that you enjoyed your stay with us. Hoping to have you once again at Window on Rome, we send best regards. Luigia and Renato

8/10 Good

Mattie A., Milwaukee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location. The owner was wonderful! It was a great stay
Stayed 2 nights in Apr 2023
Response from lui on 4 May 2023
Hello, thank you for your beautiful review. We are si happy to know that you enjoyed your stay with us. We hope to have you again at Window on Rome. Warm regards, Luigia and Renato

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - clean, comfortable & great location
This is a small hotel located on the top floor of a block of apartments. Don’t let that put you off! It does exactly what it says on the tin - other reviews are very accurate. It looks onto Trastevere area and greater Rome - it is indeed a window on Rome! The location is excellent - it is walking distance to many of Rome’s tourist attractions. Trastevere itself is a lovely neighbourhood with many cafes and restaurants - excellent quality and generally good value for food and drinks. The hosts are very pleasant and helpful. The hotel is clean and very comfortable. I would highly recommend for your trip to Rome - particularly for a first time visit. Bus stop to/from Termini a few minutes walk away - journey only takes 20 minutes. Taxi rank also located a couple of minutes away. Overall, I highly recommend this hotel.
Stayed 4 nights in Mar 2023
Response from Lui on 30 Mar 2023
Thank you for your beautiful review Martin. We are very happy to know that you enjoyed your stay with us.We hope to have you again here and we wish you all the best. Sincerely, Luigia and Renato Masia.

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Rome, Trastevere
For the travelers like us who want to eat like locals, this hotel was perfect. A few minute walk to great restaurants and lovely small coffee shops. Also 15 - 30 minute walk to all major sites. The owners are so nice and accommodating. We’d love to go back again.
Stayed 5 nights in Feb 2023
Response from Lui on 8 Mar 2023
Dear Natsuko, many thanks for your kind words. This Is very important to us to improve our job. Hoping to have you once again with us, we send our best regards. Luigia e Renato

4/10 Poor

Mike

Travelled with family
Disliked: Amenities
Not clear on posting it is a b&b. Inconvenient number of keys required. Misleading posting
Stayed 3 nights in Jul 2022
Response from Staff on 27 Jul 2022
Thank you for your review because it is always useful to receive feedback from customers even if we are sorry to receive such a negative evaluation. We always try to be as clear as possible in the description of our structure and what we offer. We are not a bed & breakfast and we do not offer breakfast. However, we are pleased to offer something for free as a welcome (for example we can offer water, coffee, tea, biscuits, jam ..). It is not a breakfast but a gift that we want to make ourselves. We hope with this answer to help our future guests too.

10/10 Excellent

Michael

Stayed 3 nights in Jul 2022

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very helpful offering dining suggestions and printing out documents. Very easy going and friendly. Great stay wish we could have stayed longer.
Stayed 2 nights in May 2022

10/10 Excellent

Paulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

Shahnaaz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A view of Rome
Great location, friendly owners, clean, cozy and newly renovated.
Stayed 4 nights in Sep 2021
Response from Lui on 10 Oct 2021
Dear Shahnaaz many tanks for your kind words. Your opinion is very important for our job. Hoping to have you once again with us we send best regards. Ciao, Luigia and Renato

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This is a hidden gem. Clean, neat and such an amazing location. Wouldn't hesitate to reccomend.
Stayed 5 nights in Dec 2019
Response from Renato and Luigia Masia on 21 Dec 2019
Dear Guest, thank you for your opinion! Guests' opinions help us to cotinuously improve our work. We are very satisfied when our guests are so happy with their stay, as in your case. We sincerely hope to have you as our guest again in the future. Kind regards.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in a great location
We took the suite for 4 (Trastevere room) which was perfect for us. We loved the roof view, and the owners Renato and Luigia made us feel right at home.The location was great with a taxi stand one block away and many attractions within walking distance. We will recommend to friends in the future.
Stayed 10 nights in Nov 2019
Response from Renato and Luigia Masia on 12 Dec 2019
Dear Guest, thank you for your opinion! We are very happy that you enjoyed your stay in the suite at Window on Rome and that you appreciated the location and the panorama so much. Kind regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value. We enjoyed our stay and were able to walk to all of Rome’s attractions. Trastevere has many great restaurants and a young hip vibe. The hosts were helpful and personable without being overbearing. I would stay there again and recommend to friends.
Stayed 7 nights in Nov 2019
Response from Renato and Luigia Masia on 12 Dec 2019
Dear Guest, thank you for your opinion! We are very happy that you enjoyed your stay at Window on Rome and that you appreciated Trastevere quartier so much. We hope to have you as our guest again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The host was very friendly and accommodating. The room was clean and presentable, nice bathroom and shower but rather pricey. Didn't like the fact that the only breakfast served was dry crackers, packaged cookies and jams and coffee in the room. The property presents as a B & B so this is not acceptable. Also had to pay for water.
Stayed 3 nights in Oct 2019
Response from Renato and Luigia Masia on 5 Nov 2019
Dear Guest, thank you for your opinion! Guests' opinions help us to improve our work. As you can read on the website, breakfast is not included. We however decided to offer our guests a little and free kit to start the day directly in their room, including Italian coffee and tea and some snacks. Kind regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely. Luigi and Renato were friendly and efficient hosts. The location was perfect. We walked everywhere in Rome and had a fabulous collection of restaurants to choose from in the evening in Trastevere. The room was clean and comfortable.
Stayed 4 nights in Oct 2019
Response from Renato and Luigia Masia on 24 Oct 2019
Dear Guest, thank you for your opinion! Guests' opinions help us to continuously improve our work. We love taking care both of our structure and of our guests and one of our strenght points is our structure perfect location in the heart of Trastevere and in the center of Rome. Kind regards.

10/10 Excellent

Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cozy
Wonderful location for our last night in Rome. It was very easy to catch the tram? to the bus station.The view from the top of building was amazing. The hostess very helpful and friendly. I wish we could've stayed here a few more nights.
Stayed 1 night in Oct 2019
Response from Renato and Luigia Masia on 24 Oct 2019
Dear Guest, thank you for your opinion! We are very happy that you enjoyed your stay at Window on Rome so much, that you appreciated the location, the room and the view. We sincerely hope to have you as our guest again in the future. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. Good location , owners were very friendly and helpful. Rooftop was nice to sit and relax. Only drawback was train is a bit noisy but not too bad.
Stayed 4 nights in Oct 2019
Response from Renato and Luigia Masia on 10 Oct 2019
Dear Guest, thank you for your opinion! Guests' opinions help us to continuously improve our work. We are very happy that you loved our structure so much and that you enjoyed the wonderful view. We sincerely hope to have you as our guest again in the future. Kind regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Window on Rome, room was spotless, location in Trastevere was excellent with everything you want to visit within walking distance. Owners are wonderful, very helpful and give great recommendations for restaurants etc. Highly recommend as a place to stay in Rome.
Stayed 4 nights in Sep 2019
Response from Renato and Luigia Masia on 26 Sep 2019
Dear Guest, thank you for your opinion! We are very happy that your stay at Window on Rome was excellent. We love taking care of our guests giving them recommendations and also of our structure by continuous maintenance. Additional strenght points are the wonderful view over Rome and the perfect location in the heart of Trastevere in the center of Rome. Kind regards.

10/10 Excellent

Kevin, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are a very sweet couple who live down the hall from the main room area. They were super helpful during our check in and helped us with a car to the airport as well. The room was larger than expected and was very clean, we also had a killer view of the entire city of Rome
Stayed 2 nights in Jul 2019
Response from Renato and Luigia Masia on 10 Jul 2019
Dear Guest, thank you for your opinion! We are very happy and satisfied that your stay at Window on Rome was excellent! We always try to help our guests with recommendations and information and we always take care of our structure. Moreover the location in the heart of Trastevere and the wonderful view over the whole city are additional strenght points. We hope to have you as our guests again in the future. Kind regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful experience at Window on Rome. We loved the fact that there was a lift because getting luggage around is no easy task! Luigia and Renata were wonderful, they arrived a driver to pick us up from the airport and gave great tips for the area. The location of this property was perfect! We had such quick and easy access to everything and Trastevere is truly Rome’s best kept secret. Our room was great! We loved that there was a safe and cleaning service every day. It was nice to get a new fresh set of towels and just to spruce up the place a bit after we had come and gone from daily adventures. WiFi was easy to access, shower was wonderful, the AC kept the room comfortable and most importantly, we felt safe. The only thing I think that could’ve been the cherry on top would be to have an iron and ironing board. Our clothes were super wrinkled from being in our suitcases for a while. Otherwise, we had an amazing stay here and would definitely return! Grazie!
Stayed 3 nights in Jun 2019
Response from Renato and Luigia Masia on 4 Jul 2019
Dear Guest, thank you for your opinion! We are very happy that you enjoyed your stay at Window on Rome so much, appreciated the location in the heart of Trastevere, the view, the room service. We love our work and we try to help our guests as possible, giving them recommendations and information when they need them. We love equipping the structure and the room with all comforts, easy wifi, AC, hairdrier in each room, iron and ironing board on request. We sincerely hope to have you as our guest in the future. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming. The owners were so helpful in arranging airport transportation and graciously accommodated all of our requests. We enjoyed our stay and will recommend it to anyone planning a visit to Rome!
Stayed 2 nights in Jun 2019
Response from Renato and Luigia Masia on 27 Jun 2019
Dear Guest, thank you for your opinion! We are very happy that you enjoyed your stay at Window on Rome so much and we hope to have you as our guest in the future. Kind regards